An exciting new service option provides Courier customers with timely information about their pending orders without a lot of fuss: it's the e-mail version of the Customer Job Status Report. This easy-to-read report can be sent to Courier customers, arriving automatically every Tuesday morning, or at any time requested. The report contains real-time, up-to-the-hour information, consolidated for all jobs in our Westford, Stoughton and Kendallville plants, and customers can choose to have their report sorted by author, book code, title or several other criteria.

Each report is an 80-column text file which may be opened for viewing in Windows using Notepad or Wordpad. The report may also be viewed and printed using a word processor such as Microsoft Word.

Contact your Courier Sales Representative for more information about Customer Job Status Reports and your customizing options.

Courier's Year 2000 Project continues on schedule. The next steps in the project include the system testing of hardware and software applications, continued follow-up with key suppliers and service providers, and the development of contingency plans.

Courier's Year 2000 Task Force is developing contingency plans in two phases. The first involves planning for the millennium event itself. This will require documented plans on how to shut down all systems prior to January 1st, then carefully power up computers, equipment, etc. after the new year. The second phase includes business continuity planning. The Task Force has identified critical business processes in sales, marketing, customer service, manufacturing, human resources, purchasing and finance that could be impacted. Currently they are developing business process work-arounds to ensure uninterrupted operations. More about Courier's Y2K program will follow in subsequent issues of Fine Print.


The preceding is a Year 2000 Readiness Disclosure under the Year 2000 Information and Readiness Disclosure Act.

Courier People - On the Move

Rick Dunn has assumed the role of Director of Production Services at Courier Westford.

Dave Miller has transferred from Courier Westford to Courier Kendallville, where he is the Manager of Production Services and Prepress.

Michael McHale, Sales Representative in Suffern, New York, recently joined Courier. Michael previously worked with Braceland Bros. and Western Graphic Communications.

Paul DeGasparre has joined Courier Stoughton as Manager, Production Services. Paul was previously with Quebecor Printing-Federated, Inc. of Providence, R.I.

Cheryl Paul has joined Courier Stoughton as an Account Manager in the Production Services Department. Her background includes assignments with Thomson & Thomson, Motorola and Rand McNally.

Courier Kendallville welcomes Michelle and Michael Gentilli to their team. Michelle joins the Production Services group and Michael is Pressroom Supervisor. Previously, they both worked at Gilliland Printing in Kansas, and with Quebecor and Times Mirror.

Jacqueline Blaine has joined Courier Westford as Production Services Representative. Jacqueline as previously a production manager with Area Trade Bindery in Woburn, MA.

Robert Kinkaid has joined Courier Westford as Production Services Representative. Most recently, Robert was employed as an inside sales representative for Fraser Papers, Inc. in Stamford, CT.

Frank Pignone has been promoted to Manager, Electronic Prepress at Courier Stoughton.

Randy Laak has been promoted to Prepress Manager at Courier Westford.

Right from the Start - Tip of the Month
4-Color Separations

Your page layout software is adept at separating color, whether it's spot color or 4-color work. The trick is that you must specify spot or process color for the separation to be correctly performed. Be sure to turn your process separation feature on if you want a process color to separate into four correct CMYK plates; turn it off if you want spot color to separate to its own plate. Set the separation menu in your Print dialog box to "On," and print samples to see that your instructions were correct.

Short Subjects

Industry News...
Two key industry trade organizations are headed by Courier employees this year. In the Midwest, Kim Hawley, Courier Sales Representative, has been named President of the Chicago Book Clinic. And in the New England area, Andrew VanSprang, also a Courier Sales Representative, is the new President for Bookbuilders of Boston.

On the Air Again for PBS...
The 1999 WGBH Channel 2 Auction in Boston was assisted again this year by Courier Corporation and our employees. Courier underwrote part of the auction, printed the beautiful promotional cookbook that was sold throughout the event, and provided a dozen enthusiastic volunteers to take bids over the phone.

Early word is that the auction was a success for Channel 2, and Courier is proud to have been a part of their fundraising effort.