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| Upcoming
Events Look for Courier at Booth 303 at BookTech '99 this February . Now in its third year, BookTech has proven to be a popular forum for discussion of industry issues, as well as an introduction to the products and technology of the future. Steve Franzino, Courier's Vice President of Technology, will speak at the PDF Academy Practitioner's Roundtable, Tuesday morning, February 16th. Following Franzino, hear Peter Tobin, Vice President of Sales and Marketing, at The Publishing Budget Watcher's Fast Forecast. In the afternoon, Don Hunter, Director of Courier's Year 2000 Project, will present Y2K: Ready or not? On Wednesday, hear Gary Gluckow, President, Book-mart Press, on A Need for Speed: Strides Toward Faster Book Manufacturing. Many other activities and exhibits will be included in the conference, as well as opportunities to network with a wide range of industry professionals. See you there! Y2K at Courier There are now less than 400 days until the turn of the century. Courier's Year 2000 project team continues to accomplish the tasks necessary to assure that the Company and its business partners will function without interruption into the next millennium. Efforts are on schedule to install compliant software for Courier's internal network operating and manufacturing systems, to complete assessment and testing of the Company's embedded systems, and to finalize compliance plans with our business partners. Much has been written about the impact that even just one noncompliant Year 2000 company will have on an industry's supply chain. Courier has recognized this important Year 2000 challenge, and our vendor team members continue to communicate and meet with our key suppliers. Progress to date has been quite satisfying, and, in the words of Peter Clifford, Vice President - Production Services, who is leading Courier's vendor program, "We are pleased to say that all of our mission critical vendors have comprehensive Y2K remediation programs." Courier's commitment to resolving its Year 2000 issues remains a high priority, as the Company continues to work with its customers, vendors, and service providers on Y2K compliance. The preceding is a Year 2000 Readiness Disclosure under the Year 2000 Information and Readiness Disclosure Act. Courier History Lesson Even Courier's earliest ancestor, The Chelmsford Journal, was quick to spot opportunities in printing and publishing. In every issue, the newspaper, founded in1824, ran an ad for itself directly under the headline: "Book and job printing...executed on new type, with neatness and expedition, at this office." Ever since, through a series of name changes, mergers, businesses launched, developed, and sold, and the change from privately held to public company, Courier has been manufacturing books with an eye for opportunity. Highlights of Courier's history con-tinue in the next issue of Fine Print. Hartman Publishing Hartman Publishing is a relative newcomer to the industry, with just five years under its belt. But in its short history, Hartman has accomplished what many businesses dream of- sales that double every year and a quickly expanding customer base. This year Hartman published its largest project ever, a 368 page, four color textbook, Providing Home Care. "From start to finish, everyone in the organization was involved in the process," said Mark Hartman, President, "Our staff even served as models for the over 500 photographs in the book." Courier was an integral part of the publishing process. "We needed a lot of handholding. Courier Kendallville helped us with that," Hartman continued, "We didn't understand all the elements involved in start-to-finish production, and Courier served as a trusted vendor and partner, providing solid advice and support." Since the textbook portion of Hartman's business is seasonal, Courier is also involved in their order fulfillment, which means Hartman doesn't have to hire and layoff seasonal employees. It's true one-stop shopping for a publisher that wants to concentrate on product and services, not production and distribution. EPP Tip of the Month Many of our customers send us files over the internet- generally to Courier's FTP site, (ftp.courier.com). When sending files in this manner, customers frequently compress their files with various compression applications. It is extremely helpful when customers include the suffix, (.sit, .zip) in the file's name when compressing, so we know what method to use to expand their files. While we support a wide variety of file compression methods, the applications of choice for most of our customers are Stuffit for Mac (Aladdin Systems) and PKZIP for Windows (PKWARE). We find that these work very well. |
Send your questions and comments to french@courier.com |