Documentation Index
Fetch the complete documentation index at: https://www.courier.com/docs/llms.txt
Use this file to discover all available pages before exploring further.
Setup
Install the Intercom integration from the Courier integrations catalog. You will need your Intercom access token and an admin/bot user ID to send messages from.
Profile Requirements
To deliver an in-app push message to a recipient over Intercom, you must provide the recipient’s Intercom User ID. Courier assumes the user is of type user.
{
"message": {
"to": {
"intercom": {
"from": "012345",
"to": {
"id": "INTERCOM_USER_ID"
}
}
}
}
}
Overrides
You can use the provider override to replace what Courier sends as an Intercom Message. Supported overrides include the message body and the From User ID. Here’s an example where both are overridden:
{
"message": {
"template": "NOTIFICATION_TEMPLATE_ID",
"to": {
"intercom": {
"id": "INTERCOM_USER_ID"
}
},
"providers": {
"intercom": {
"override": {
"body": {
"body": "I overrode this message",
"from": {
"id": "012345"
}
}
}
}
}
}
}
