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INFOThis feature is available to Business-tier customers.
Courier provides observability integrations to help you gain insights into your message delivery. You can use these insights to understand how your messages are being delivered and to identify any issues with your message delivery. Courier currently supports Datadog as an observability integration. We are working on adding more integrations.

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Metrics

Courier provides the following metrics:

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Account Metrics

  • courier.account.created
  • courier.account.updated
  • courier.account.deleted

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Account User Relationship Metrics

  • courier.account.user.added
  • courier.account.user.removed

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Automation Metrics

  • courier.automation.invoked
  • courier.automation.throttled
  • courier.automation.digest.triggered
  • courier.automation.batch.triggered
  • courier.automation.fetch-data-step.errored

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Message Delivery

  • courier.message.received
  • courier.message.delivered
  • courier.message.filtered
  • courier.message.throttled
  • courier.message.unmapped
  • courier.message.unroutable
  • courier.message.undeliverable
  • courier.message.sent
  • courier.message.unique.sent
  • courier.message.unique.opened
  • courier.message.unique.clicked
  • courier.message.total.opened
  • courier.message.total.clicked

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User Profile

  • courier.user.created
  • courier.user.updated
  • courier.user.deleted

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Channel Delivery

[channel] can be any of the following: email, sms, push, or chat.
  • courier.[channel].delivered
  • courier.[channel].error
  • courier.[channel].sent
  • courier.[channel].undeliverable

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Inbox Connection Metrics

  • courier.inbox.connection_attempt
  • courier.inbox.connection_error
  • courier.inbox.notified
  • courier.inbox.reconnection_attempt

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List Subscription and Unsubscription

  • courier.list.subscribed
  • courier.list.unsubscribed

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Audiences

  • courier.audience.matched
  • courier.audience.unmatched
Metrics are pre-aggregated by a tumbling window of 10 seconds which are then sent in real-time to your observability integration (Datadog) when a message is delivered, sent, or undeliverable from Courier.

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Logs

Courier also provides logs that correspond to the metrics. These logs are also sent to your observability integration. Logs are sent in near real-time.
NOTEAll the metrics and logs are segmented by your Courier environment, which could be production or test. You can use this to filter the metrics and logs by environment.We are working on adding more metrics and logs. If you have any suggestions, please reach out to support.