Observability integrations

Observability integrations forward delivery metrics and logs to your monitoring stack.

​

Metrics

​

Account metrics

• courier.account.created
• courier.account.updated
• courier.account.deleted

​

Account user relationship metrics

• courier.account.user.added
• courier.account.user.removed

​

Automation metrics

• courier.automation.invoked
• courier.automation.throttled
• courier.automation.digest.triggered
• courier.automation.batch.triggered
• courier.automation.fetch-data-step.errored

​

Message delivery

• courier.message.received
• courier.message.delivered
• courier.message.filtered
• courier.message.throttled
• courier.message.unmapped
• courier.message.unroutable
• courier.message.undeliverable
• courier.message.sent
• courier.message.unique.sent
• courier.message.unique.opened
• courier.message.unique.clicked
• courier.message.total.opened
• courier.message.total.clicked

​

User profile

• courier.user.created
• courier.user.updated
• courier.user.deleted

​

Channel delivery

[channel] can be any of the following: email, sms, push, inbox, direct_message, webhook, or banner. There is no chat channel. Slack, Teams, and similar providers report under direct_message.

• courier.[channel].delivered
• courier.[channel].error
• courier.[channel].sent
• courier.[channel].undeliverable

​

Inbox connection metrics

• courier.inbox.connection_attempt
• courier.inbox.connection_error
• courier.inbox.notification_attempt
• courier.inbox.reconnection_attempt

​

List subscription and unsubscription

• courier.list.subscribed
• courier.list.unsubscribed
• courier.list.subscribe.failed

​

Audiences

• courier.audience.matched
• courier.audience.unmatched

Courier pre-aggregates metrics in a 10 second tumbling window. It sends them in real time when a message is delivered, sent, or undeliverable.

​

Logs

Courier sends matching logs to the same integration, in near real time.