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Error: 5.7.5 Permanent Error Evaluating DMARC Policy

What's Causing This Error

Several reasons can cause the "5.7.5 Permanent Error Evaluating DMARC Policy" error.

  • Incorrect DKIM record or SPF record
  • Wrong policy evaluation on the recipient side
  • Incomplete DMARC settings

Solution - Here's How To Resolve It

  • Ensure there are no extra characters in the records and verify there are no unnecessary applications of quotation marks/punctuation marks or missing semicolons. Correct DMARC records start with “v=DMARC1” with the policy (none, reject, quarantine) in tow.
  • Ensure your SPF record is not set to neutral, as a neutral record allows scamming and fraud.
  • Verify that your email service provider supports SPF-aligned emails.
  • Relax the DMARC policy temporarily by applying "p=none" to the DMARC record in your DNS.
  • Set up DKIM authentication.

Other Common DMARC Errors (and Solutions)

View all errors

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