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Courier Live: Trick-or-Treating From a Distance Using Slack

Posted by Aydrian Howard on November 18th, 2020

For our Pre-Halloween October 28th Courier Live, Nate Munger returned to help me come up with a socially distanced way to handle Trick-or-Treaters using Courier.

Why We Are Moving off REST and Implementing GraphQL

Posted by Seth Carney on November 17th, 2020

We’re excited to be moving Courier’s internal infrastructure and eventually our customer-facing APIs to GraphQL. In this blog post I’ll talk about why we’ve decided to make the change from REST and what our plans are for the rollout.

How Bluecrew Uses Multi-Channel Notifications To Connect Thousands of Hourly Workers With Employers

Posted by Courtney Chuang on November 12th, 2020

Bluecrew’s Chief Product Officer shares why the W-2 staffing platform chose Courier to scale their notifications infrastructure. See how they engage thousands of hourly workers and employers with multi-channel notifications.

Announcing the Courier Destination for Segment – Send Multi-Channel Notifications With No Code

Posted by Danny Douglass on November 10th, 2020

We’re excited to announce the Courier destination for Segment is publicly available. Product teams can now send targeted notifications to users on any channel – without shipping any code. 

Courier Live: Sending Interactive Emails Built With Parcel

Posted by Aydrian Howard on October 28th, 2020

For our October 21st Courier Live, Avi Goldman joined me to talk about building Interactive Emails using Parcel.

How to Add a Direct Twilio SMS Integration With Sendgrid Emails

Posted by Troy Goode on October 27th, 2020

In this white paper, we share the strategies we have discovered through our work in building direct integrations and explain how to add SMS with Twilio to an existing SendGrid integration. We'll help you think through the various questions involved and set up your infrastructure.

Dispatch: Courier’s First Internal Hackathon

Posted by Danny Douglass on October 22nd, 2020

One of the most exciting internal events at Courier is our internal hackathon, named “Dispatch”. As we gear up to host our second hackathon next week, I wanted to share a quick recap of how our first Dispatch went earlier this year and why I think more companies should consider hosting internal events in this format.

Courier Live: Exploring the Brand New Courier Lists API Using Postman

Posted by Aydrian Howard on October 21st, 2020

For our October 14th Courier Live, Arlemi Turpault joined me to talk about using the Courier API with Postman. Postman is a collaborative platform for API development. Together we walked through our existing Courier Collection on the Postman API Network. We then explored updating and using it with our new Lists API.

Courier Live: Sending Notifications via Microsoft Teams

Posted by Aydrian Howard on October 14th, 2020

Tony Nguyen from our engineering team returned to help me send my first notification using Microsoft Teams during our October 7th Courier Live. Together we navigated spinning up a bot application in Microsoft Azure and connected it to the Microsoft Teams integration in Courier. After updating an existing notification to include a Microsoft Teams channel, we attempted to send the notification to a channel and as a proactive message to a user.

Introducing the Lists API: Notify Lists of Users With One API Call

Posted by Nate Munger on October 13th, 2020

Courier’s Lists API lets you create lists, subscribe recipient profiles, then notify every user on the list with a single Send API call.

Courier Live: Building a Low Code Conference Application with Twilio and Typeform

Posted by Aydrian Howard on October 7th, 2020

Since our September 30th Courier Live happened during the Twilio SIGNAL conference, we did a special stream to highlight using Twilio SMS and SendGrid. Twilio Developer Evangelist Lizzie Siegle joined me for a deep dive of the low code conference application we created for SIGNAL using Typeform, Twilio, SendGrid, Glitch, and Courier.

What to consider when standardizing your REST APIs

Posted by Seth Carney on October 6th, 2020

Recently, we’ve been working on standardizing some aspects of Courier’s REST APIs, such as naming conventions and HTTP status response codes. I thought I’d share some of our guiding principles and learnings that might be useful for your team as well.

Courier Live: First Look at Notifying Multiple Recipients using Lists

Posted by Aydrian Howard on September 30th, 2020

For our September 23 Courier Live, Danny Douglass from our engineering team returned to give us an API first look at our new lists feature. Lists allow you to send the same notification to multiple recipients using a single API call. Using our Courier Live Alert example, we walked through creating lists, subscribing existing and new recipients to it, and sending the notification using the new Send List endpoint.

Courier Live: Sending notifications from a Jamstack site

Posted by Aydrian Howard on September 23rd, 2020

For our September 16th Courier Live, Paul Chin, Jr joined me to talk about Begin. Begin helps you effortlessly ship web apps and APIs on AWS. Paul recently updated his 5 year old LAMP stack Ghostbusters site into a functional FASTstack application using Begin. Together we walked through creating a new Begin application that included an HTML contact form and configured it to send using Courier.

Standardizing Message Status Across SendGrid, Twilio, Slack, Firebase, and More

Posted by Tony Nguyen on September 17th, 2020

I wanted to share how statuses work today in Courier and some of the things we thought through while building a single source of truth across integration providers. I’ll also explain how we provide open tracking for emails and click-through tracking across all channels.

Courier Live: Sending Notifications via Slack

Posted by Aydrian Howard on September 16th, 2020

As a follow up to the Courier Live where Troy and I built the Pigeon Weather App, I went back and added support for sending the notification as a direct message in Slack. Adding this additional channel only required adding the Slack provider, designing the message, and updating our Glitch App to accept Slack profile information.

Announcing Courier's $10M Series A

Posted by Troy Goode on September 14th, 2020

We're excited to announce that Courier has raised a $10.1M Series A led by Bessemer Venture Partners, with participation from Matrix Partners, Twilio, Slack, Y Combinator, and many great angel investors. This follows a previously unannounced $2.3M seed round that we raised last summer.

Courier Live: Controlling IoT using the Webhook Provider

Posted by Aydrian Howard on September 9th, 2020

Riley Napier from our engineering team returned for our September 2nd Courier Live. Together we used the Courier Webhook Provider to send a notification using an unconventional channel, a BlinkStick Square.

Courier Live: Designing Slack Notifications using Block Kit and Jsonnet

Posted by Aydrian Howard on September 2nd, 2020

Earlier this summer, Riley Napier from our engineering team joined me for our June 24th Courier Live to help me build a Slack Slash Command to display estimated departure times for BART Stations. We created a Glitch ExpressJS app to accept the commands and Courier to handle the responses. We designed the messages by dynamically generating Block Kit using Jsonnet.

9 Ways Product Management Expectations Differ from Reality

Posted by Yehong Zhu on September 1st, 2020

As a former product manager, bright-eyed and bushy-tailed out of college, I remember clearly coming into the role with a set of rosy expectations that did not align at all with reality. I want to share my experience of what product was like for me, and a smattering of the various ironies that I experienced on the job.

Courier Live: Getting the Most out of Courier Logs

Posted by Aydrian Howard on August 26th, 2020

During our August 19th Courier Live, Tony Nguyen from our engineering team joined me to talk about my favorite Courier feature, the logs. We presented a high level overview of the logs and dove into the details of each timeline event in the Courier Application. We then covered how you could retrieve the same information using the Messages API.

Onboarding as a Software Engineer During Lockdown Due to Covid-19

Posted by Tony Nguyen on August 25th, 2020

Tony's first week at Courier, which coincided with the first week of the Covid-19 lockdown in San Francisco.

Courier Live: No Code Notifications powered by Segment

Posted by Aydrian Howard on August 19th, 2020

Danny Douglass from our engineering team joined me for our August 12th Courier Live. We discussed a No Code approach to sending notifications using Courier as a Segment destination. It took less than 30 minutes from setup to sending our first notification.

How to Use The Shadow Dom To Isolate Styles on a DOM That Isnt Yours

Posted by Riley Napier on August 18th, 2020

Shadow DOM is an API for DOM encapsulation. It's perfect for when you need to embed a widget in a DOM you don't have access to.

Courier Live: Supporting Idempotent Requests with the Courier Node.js SDK

Posted by Aydrian Howard on August 12th, 2020

During our August 5th Courier Live, I was joined by Riley Napier, one of our Sr. Software Engineers. Together we updated the Courier Node.js SDK to support our new Idempotent Requests feature.

Why Event Driven Architecture Works for Courier

Posted by Tony Nguyen on August 11th, 2020

Event-Driven Architecture: how it works, why we use it at Courier, and what our experience has been like so far.

Courier Live: Branding and white-labeling email notifications

Posted by Aydrian Howard on August 5th, 2020

During our July 29th Courier Live, I was joined by our Head of Customer Success, Nate Munger. Together we discussed our new Brands feature set and walked through using it to send an email.

Live streaming with the Courier Community

Posted by Aydrian Howard on August 4th, 2020

Every Wednesday at noon Pacific, we'll be streaming Courier Live on our Twitch channel. Our first Courier Live, where we walked through adding email and text notifications to an existing application using Courier, is available on YouTube.

How Top Fintech Startups Engage Users in 2020

Posted by Colin Heilbut on August 3rd, 2020

Observations from interviews with over 50 Fintech CTOs, VPEs, CPOs, and managers on notifications.

Why We Built Courier

Posted by Troy Goode on July 29th, 2020

We built Courier to make sure nobody else ever has to spend millions on custom communication infrastructure, that our inboxes are never again flooded by a well-meaning developer who just didn’t have the time to implement user preferences or digests, and that simple tickets to tweak the text and branding of a template stop getting stuck just outside the scope of the next sprint.

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