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Error: Amazon SES email address is not verified

What's Causing This Error?

This error occurs if you try to send emails using an unverified identity in the region specified.

Additionally, this error occurs when sending emails in the sandbox environment using unverified sender and recipient email identities.

Solution - Here's How To Resolve It

You may try the following to resolve the error.

1. Verify the region

Verify that you are connected to SES in the region where all your verified identities are located.

2. Confirm identity verification

Confirm that the sender's identity has been verified. If you are using the sandbox environment, confirm the verification status of the recipient identities as well.

To do so, visit the SES Console and navigate to your verified identities. The status of the identities should be marked as "Verified" as shown below.

Amazon SES Verified Identities

Figure - Viewing the verified identities on SES

If the status for your identity is "Unverified," you will have to verify the identity before sending the email.

3. Verify email addresses

If the identities have been verified, ensure that the email addresses you have provided are correctly spelled.

Other Common Amazon SES Errors (and Solutions)

View all errors

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