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SendGrid vs Twilio: An Email Provider Comparison [2024]

  • Introduction
  • Compare

    Features

    Pricing

    Pros & Cons

    Company Info

    Recap

Introduction

If you're looking for a reliable email service, SendGrid and Twilio might be your best options. So, which is better: SendGrid or Twilio? This comparison guide will look at the pros and cons of SendGrid and Twilio, including pricing, features, customer reviews and more.

Features

SDKs Available

Has Courier.com Integration

Drag & Drop Editor

Custom HTML Editor

Threshold for free plan and dedicated IP

Name:

javascript, php, java, go, python, ruby

Name:

C#, Java, Node.js, PHP, Python, Ruby, and Go

Name:

Name:

Name:

Name:

Name:

Name:

Name:

A free plan on SendGrid allows you to send up to 100 emails per day; upgrading to a paid plan, you can send up to 1,500 emails per day and no more than 400 emails per hour. If you use the custom pricing or premier plan, you can send up to 1.5 million emails in a month with access to a dedicated IP.

Name:

Features

SDKs Available

SendGrid:

javascript, php, java, go, python, ruby

Twilio:

C#, Java, Node.js, PHP, Python, Ruby, and Go

Has Courier.com Integration

Drag & Drop Editor

Custom HTML Editor

Threshold for free plan and dedicated IP

SendGrid:

A free plan on SendGrid allows you to send up to 100 emails per day; upgrading to a paid plan, you can send up to 1,500 emails per day and no more than 400 emails per hour. If you use the custom pricing or premier plan, you can send up to 1.5 million emails in a month with access to a dedicated IP.

Pricing (Monthly)

Up to 1,000

Up to 5,000

Up to 10,000

Up to 25,000

Up to 50,000

$14.95
$0.0075
$14.95
$14.95
$14.95
$14.95

Pricing (Monthly)

Up to 1,000

Up to 5,000

Up to 10,000

Up to 25,000

Up to 50,000

Pros & Cons

SendGrid

Founded in 2009, SendGrid is a cloud-based email service provider for delivering transactional and marketing email. SendGrid helps businesses communicate with their customers by providing a scalable, reliable, and secure SMTP platform. It provides comprehensive APIs that are easily integrated into any application or website. SendGrid handles billions of emails per month for over 200,000 customers worldwide.

Pros

  • It provides detailed and valuable statistics on sent emails.
  • There's a lifelong free plan.
  • It's secure and safe.

Cons

  • The documentation doesn't answer some questions and misses information.
  • It is challenging to use for people with zero technical background or coding knowledge.
  • The support system is slow and sometimes unresponsive.
  • Emails almost always end up in spam folders for Microsoft email users.

When To Use

  • It's great for brands and firms that want to get emails across in ample time.
  • It is an affordable option if you send out newsletters but do not intend to profit from them.
  • It is a great option if you're building software and need a reliable email service.

Twilio

Twilio provides a platform with which developers can build web-based applications that use voice, video, chat and sms to communicate with end-users. Twilio is used by many companies to send SMS notifications such as alerts or password resets.

Pros

  • It supports various programming languages.
  • It has easy-to-understand documentation available and lots of community support.
  • You only get charged for what you use.

Cons

  • It's a developer-first platform and may not be easily navigable for non-developers.
  • It's not very mobile-friendly.
  • It can be expensive to use.

When To Use

  • If you're looking to get seamless communication with your users or customers via texts, emails, or voice, you should consider Twilio.

Company Info

Alexa Rank

Funding

Employee Count

Founded In

Headquarters

Trustpilot Rating

G2 Rating

3,293
2,005
219.4M
2.4B
1000
1440
2009
2008
Denver, USA
San Francisco, USA
1.3
1.4
4
4.5

Company Info

Alexa Rank

:

3,293

:

2,005

Funding

:

219.4M

:

2.4B

Employee Count

:

1000

:

1440

Founded In

:

2009

:

2008

Headquarters

:

Denver, USA

:

San Francisco, USA

Trustpilot Rating

:

1.3

:

1.4

G2 Rating

:

4.5

Recap

Most Popular :

Most Funded :

Most Established :

Most Highly Rated :

Cheapest (Small Plan) :

Cheapest (Bigger Plan) :

Twilio

Twilio

Twilio

Twilio

Twilio

Twilio

Conclusion

We hope you enjoyed our guide about SendGrid vs Twilio. With this information, we hope that you can make an educated decision on which email provider is best for you. In case you need any more information on either of these two companies or need a personalized recommendation, please feel free to contact us anytime via live chat or email (support@courier.com).

View Other Comparison Guides

Build your first notification in minutes

Send up to 10,000 notifications every month, for free.

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Email & push notification

Build your first notification in minutes

Send up to 10,000 notifications every month, for free.

Get started for free

Email & push notification

Platform

Users

Content

Channels

Sending

Workflows

Preferences

Inbox

Workspaces

Observability

API Status

Changelog

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