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Twilio vs Vonage: SMS Provider Comparison [2022]

  • Introduction
  • Compare

    Features

    Pricing

    Pros & Cons

    Company Info

    Recap

Introduction

If you're looking for a reliable SMS service, Twilio and Vonage might be your best options. So, which is better: Twilio or Vonage? This comparison guide will look at the pros and cons of Twilio and Vonage, including pricing, features, customer reviews and more.

Features

SDKs Available

Has Courier.com Integration

Name:

C#, Java, Node.js, PHP, Python, Ruby, and Go

Name:

C#, Java, Node.js, PHP, Python, Ruby, and .NET

Name:

Name:

Features

SDKs Available

Twilio:

C#, Java, Node.js, PHP, Python, Ruby, and Go

Vonage:

C#, Java, Node.js, PHP, Python, Ruby, and .NET

Has Courier.com Integration

Pricing

Base cost/SMS

$0.0075
$0.007

Pricing

Base cost/SMS

Twilio:

$0.0075

Vonage:

$0.007

Pros & Cons

Twilio

Twilio provides a platform with which developers can build web-based applications that use voice, video, chat and sms to communicate with end-users. Twilio is used by many companies to send SMS notifications such as alerts or password resets.

Pros

  • It supports various programming languages.
  • It has easy-to-understand documentation available and lots of community support.
  • You only get charged for what you use.

Cons

  • It's a developer-first platform and may not be easily navigable for non-developers.
  • It's not very mobile-friendly.
  • It can be expensive to use.

When To Use

  • If you're looking to get seamless communication with your users or customers via texts, emails, or voice, you should consider Twilio.

Vonage

Vonage provides a simple, powerful and cost-effective way to deliver voice and SMS messages. Vonage offers a wide variety of APIs that can be used to send text messages in bulk. They have an API for sending SMS messages in bulk, an API for sending SMS notifications, and more. Vonage is a great choice for businesses who want to save on costs and time spent on managing their messaging channels.

Pros

  • It's relatively easy to set up.
  • It's omnichannel
  • It is mobile and web-friendly.

Cons

  • It's quite expensive.
  • Customer support is slow and sometimes unresponsive.
  • Canceling the service on Vonage is stressful and takes a lot of time.

When To Use

  • Vonage is suitable for sales personnel, comms agents, or general brand owners who want to disseminate information across multiple channels with their users.

Company Info

Alexa Rank

Funding

Employee Count

Founded In

Headquarters

Trustpilot Rating

G2 Rating

2,005
8,904
2.4B
1.7B
1440
2248
2008
2012
San Francisco, USA
Holmdel, USA
1.4
1.5
4.5
4.2

Company Info

Alexa Rank

:

2,005

:

8,904

Funding

:

2.4B

:

1.7B

Employee Count

:

1440

:

2248

Founded In

:

2008

:

2012

Headquarters

:

San Francisco, USA

:

Holmdel, USA

Trustpilot Rating

:

1.4

:

1.5

G2 Rating

:

4.5

:

4.2

Recap

Most Popular :

Most Funded :

Most Established :

Most Highly Rated :

Cheapest (Small Plan) :

Cheapest (Bigger Plan) :

Twilio

Twilio

Twilio

Twilio

Vonage

Vonage

Conclusion

We hope you enjoyed our guide about Twilio vs Vonage. With this information, we hope that you can make an educated decision on which SMS provider is best for you. In case you need any more information on either of these two companies or need a personalized recommendation, please feel free to contact us anytime via live chat or email (support@courier.com).

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Send up to 10,000 notifications every month, for free.

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