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Overview

Courier’s monitoring and analytics capabilities provide visibility into your notification system. Track every notification from creation to delivery, understand user engagement patterns, and optimize your workflows based on real-time data.

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Key Features

Courier’s analytics system provides comprehensive monitoring and insights, including:
  • Message Logs - Track delivery status, engagement events, and error details for every notification
  • Template Analytics - Template-level insights with send volume, delivery rates, opens, clicks, and errors by channel and provider
  • Rendered Content - View the final rendered output of sent notifications for debugging and verification
  • Event Tracking - Monitor system events (enqueued, routed, sent, delivered), user events (opened, clicked), and workflow events
  • Audit Trail - Workspace activity tracking for security, compliance, and change management

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Core Components

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Message Logs

Track the complete lifecycle of every notification from creation to delivery. Message logs provide detailed status information including queued, sent, delivered, opened, and clicked events. Filter by status, provider, recipient, or timeline to investigate delivery issues and understand engagement patterns. Message logs also include rendered content access, allowing you to view the final output that was sent to providers for debugging and verification.

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Analytics

Template-level analytics provide insights into notification performance. View send volume trends over time and compare channel performance metrics including sends, delivered, opened, clicked, and errors for each channel and provider. Use these insights to optimize your notification strategy and identify the best channels for different content types.

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Audit Trail

Track workspace user activity for security, compliance, and change management. Audit trail logs events including API key changes, user invitations and role changes, workspace configuration updates, design asset publishing, and outbound integration changes. Access audit trail data through the UI or public APIs for compliance reporting and security monitoring.

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Next Steps

Message Logs

Detailed delivery tracking and status monitoring

Analytics

Template-level performance insights