Roles and Permissions
Understanding Courier's roles and permissions and how to assign roles to members of your tenant.
Role-based Access Control (RBAC) is available to Courier customers on the Business Tier only. Free and Developer tier users can upgrade to access roles.
Assigning Roles to Teammates in Your Tenant
Workspace administrators can invite teammates and assign/change teammate roles from a pre-defined list of roles.
Go to Settings > Team to invite, assign and manage team member roles.
Roles and Role-Based Feature Access
Below you'll find the complete list of pre-defined roles and their feature access.
Access to the data logs has three pre-defined levels
- Level 1: View a list of messages with a high-level summary.
- Level 2: View list of messages with high-level summary and message status details (received, sent, delivered). Level 2 allows users to open the request received tab, which includes the profile data and their respective PII as well as any data passed via the request which may include PHI.
- Full Access: List of messages in logs along with high-level summary, message status details (received, sent, delivered). Rendered message visible in Logs.
|Admin||Best for company administrators and business owners. Has permissions for everything.|
|Manager||Best for a team manager who doesn't need to update users or billing.|
|Developer||Best for engineers and developers who will primarily work with Courier's API and template designer.|
|Designer||Has the ability to update templates and brands but can't update integrations or settings.|
|Support Specialist||Best for customer support specialists regularly use the platform but don't need to update templates or brands.|
|Analyst||Best for users who need full read-only access to the platform (except logs).|