Thomas Schiavone
February 25, 2025

Table of contents
Good observability helps you understand what’s happening, but our previous logs made it hard to see the full picture. Debugging often meant searching, filtering, and manually piecing together trends. Spotting a spike in failures or a drop in message volume shouldn’t take that much effort.
The new logs histogram makes this easier. Instead of scanning rows of data, you get a real-time visual overview of message activity. Spikes, dips, and failures stand out instantly, so you can quickly diagnose issues and get back to work.

Now, trends are instantly visible. You can:
For example, if you notice a failure spike at 3:14 PM yesterday, you can zoom into that period, immediately see what happened.
The histogram provides an overview of message activity over time, making it easy to track volume, identify trends, and spot failures.

Whether you're debugging a real-time incident or reviewing historical trends, the histogram helps you find what you need faster—without searching through raw logs.
The histogram is live now in the Courier dashboard. If you’re already using Courier, head to Logs to explore your message activity with an instant visual overview.
We’d love to hear your feedback—let us know how the histogram improves your workflow or what you'd like to see next.

Customer Journeys Then and Now
Most customer journey platforms don't use product data. They use marketing data. Open rates. Click-throughs. Maybe a segment based on what plan someone's on. That's not a journey. That's a drip campaign with extra steps. I spent years building behavior-based lifecycle programs at Yahoo. The decisioning was sophisticated. The organizational overhead to ship it was not. The infrastructure layer has finally caught up. Here's what behavior-based journeys looked like then, what most teams settled for, and what's actually possible now.
By Kyle Seyler
March 19, 2026

Journeys: AI-powered orchestration for customer messaging
Journeys is Courier's visual workflow builder for multi-step customer messaging. Orchestrate flows with branching, timing, personalization & built-in AI agents, then deliver across every channel and debug each run node by node.
By Thomas Schiavone
March 17, 2026

Introducing Design Studio: a new way to craft customer messages
Introducing Design Studio, Courier’s new multi-channel message builder. Create notifications for email, SMS, push, inbox, Slack, and Teams in one editor with drag-and-drop blocks, HTML support, previews, test sends, and version history.
By Thomas Schiavone
March 11, 2026
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