Mike Miller
March 27, 2025

We’ve just released version 5.7.3 of the Courier iOS SDK — a major update for teams using Courier Inbox to power in-app notifications on iOS.
This release improves performance, reliability, and gives you more flexibility to build the experience you want.
Stronger socket connection handling
Real-time delivery is now more reliable when switching between foreground and background — ideal for mobile apps with dynamic in-app messaging.
New threading model with CourierActor
All Courier.shared functionality now runs on a dedicated thread called CourierActor. This keeps SDK work off the main thread and improves performance across the board.
Fully rebuilt inbox datastore
We’ve rebuilt how messages and events are stored and managed — all now handled exclusively within the CourierActor. This ensures greater reliability and data accuracy.
Simplified listener events
Listening for inbox updates is easier than ever. The new onMessageEvent callback lets you respond to message-level events — giving you the tools to build custom UIs without added complexity.
More tests, more confidence
We added new unit and integration tests to back these updates and support future releases.

Customer Journeys Then and Now
Most customer journey platforms don't use product data. They use marketing data. Open rates. Click-throughs. Maybe a segment based on what plan someone's on. That's not a journey. That's a drip campaign with extra steps. I spent years building behavior-based lifecycle programs at Yahoo. The decisioning was sophisticated. The organizational overhead to ship it was not. The infrastructure layer has finally caught up. Here's what behavior-based journeys looked like then, what most teams settled for, and what's actually possible now.
By Kyle Seyler
March 19, 2026

Journeys: AI-powered orchestration for customer messaging
Journeys is Courier's visual workflow builder for multi-step customer messaging. Orchestrate flows with branching, timing, personalization & built-in AI agents, then deliver across every channel and debug each run node by node.
By Thomas Schiavone
March 17, 2026

Introducing Design Studio: a new way to craft customer messages
Introducing Design Studio, Courier’s new multi-channel message builder. Create notifications for email, SMS, push, inbox, Slack, and Teams in one editor with drag-and-drop blocks, HTML support, previews, test sends, and version history.
By Thomas Schiavone
March 11, 2026
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