Kyle Seyler
January 12, 2026

TLDR: Transactional email services send the emails your product depends on: password resets, order confirmations, account alerts. For most product teams, Courier is the right starting point because transactional email rarely stays just email for long. Courier handles multi-channel orchestration (email, SMS, push, in-app, Slack, Teams) while letting you use best-in-class providers like Postmark or SendGrid for actual delivery. If you genuinely only need email: Postmark for speed, SendGrid for scale, Resend for developer experience, Amazon SES for cost.
Not all email is created equal, and the inbox providers know it.
Transactional emails are triggered by user actions or system events. Password resets, order confirmations, shipping notifications, account alerts, two-factor authentication codes. These are emails your users are waiting for. They're time-sensitive, expected, and essential for your product to function.
Marketing emails are sent at your initiative, not the user's. Newsletters, promotions, product announcements, re-engagement campaigns. Users may want them, but they didn't ask for them right now.
This distinction isn't just semantic. Gmail, Yahoo, and Outlook treat these categories differently. Transactional emails from authenticated domains with clean sending reputations get priority routing to the primary inbox. Marketing emails are more likely to land in the Promotions tab or get filtered.
The best transactional email providers separate these streams entirely, using different IP pools and infrastructure. Mixing transactional and marketing on the same sending infrastructure is a recipe for deliverability problems: one bad marketing campaign can tank the reputation that your password reset emails depend on.
Email authentication went from "best practice" to "mandatory" over the past two years, and enforcement is now real.
Gmail and Yahoo started requiring DMARC, SPF, and DKIM for bulk senders in February 2024. As of November 2025, Gmail escalated to permanent rejections for non-compliant emails. Microsoft followed with similar requirements for Outlook, Hotmail, and Live.com in May 2025.
The rules apply to anyone sending more than 5,000 emails per day, but the ripple effects hit everyone. Shared IP pools on budget providers got messier. Spam rate thresholds tightened to 0.3%. One-click unsubscribe became mandatory for anything remotely promotional.
For transactional email specifically, this means:
The days of "just use your web host's SMTP server" are over. If your transactional emails matter (and if you're reading this, they do), you need a provider built for this job.
Before we compare specific tools, here's what actually matters:
📬 Deliverability. If your emails land in spam, nothing else matters. Look for providers with strong sender reputation, authentication support (SPF, DKIM, DMARC), and dedicated IP options.
⚡ Speed. Password resets and OTP codes need to arrive in seconds, not minutes. Some providers publish delivery times. Most don't.
🛠️ Developer experience. Clean APIs, good documentation, SDKs in your language. You'll be living with this integration for years.
đź‘€ Visibility. When something breaks, you need to know fast. Good logging, webhooks, and analytics aren't optional.
đź’° Price at scale. Free tiers are nice for testing. What matters is the cost when you're sending 100K+ emails monthly.
| Provider | Best for | Starting price | Channels | Delivery speed |
|---|---|---|---|---|
| Courier | Multi-channel orchestration | Free (10K notifs) | Email, SMS, push, in-app, Slack, Teams | Provider-dependent |
| SendGrid | Scale and analytics | Free (100/day) | Email only | Not published |
| Postmark | Speed and reliability | $15/mo (10K) | Email only | <2 seconds avg |
| Mailgun | Developers with complex needs | Free (100/day) | Email only | Not published |
| Amazon SES | AWS shops, raw cost | $0.10/1K emails | Email only | Variable |
| Resend | React/Next.js teams | Free (100/day) | Email only | Not published |
| Mailtrap | Testing + production | $15/mo (10K) | Email only | 1-2 seconds |
| SMTP2GO | Value + deliverability | $15/mo (10K) | Email only | Not published |
Prices as of January 2026. Check provider sites for current rates.
Here's the thing about transactional email: it's rarely just email for long.
You start with password resets and order confirmations. Then product wants SMS for time-sensitive alerts. Then someone asks for Slack notifications for your B2B customers. Then push notifications for mobile. Then an in-app notification center. Before you know it, you're maintaining five different integrations with five different APIs, and your notification logic is scattered across your codebase.
Courier solves this by sitting above your email providers (SendGrid, Postmark, Amazon SES, etc.) and handling the orchestration layer. You design your notification once, and Courier routes it to the right channel based on user preferences, delivery rules, and fallback logic.
What's good:
What's not:
Pricing: Free tier includes 10,000 notifications/month across all channels. Growth starts at $100/month.
Best for: Product teams building notification systems that will span multiple channels, especially B2B SaaS with Slack/Teams requirements, apps with in-app notification centers, or any product where you'd rather not rebuild your notification infrastructure every time a new channel requirement appears.
SendGrid is the safe corporate choice. It's been around since 2009, got acquired by Twilio in 2019, and handles massive volumes reliably. You won't get fired for picking SendGrid.
What's good:
What's not:
Pricing: Free tier includes 100 emails/day. Paid plans start at $19.95/month for 50K emails. Dedicated IPs start at $89.95/month.
Best for: Teams that need a proven, scalable solution and don't mind trading some developer experience for enterprise features.
Postmark does one thing extremely well: fast, reliable transactional email. They publicly share delivery metrics (the only major provider that does), and their average delivery time sits under 2 seconds.
What's good:
What's not:
Pricing: Starts at $15/month for 10K emails. Scales to $695/month for 300K.
Best for: Teams where delivery speed and reliability are non-negotiable, especially for time-sensitive emails like OTPs and password resets.
Mailgun is a developer's email service. The API is flexible, the documentation is solid, and you can get granular with email validation, parsing, and deliverability tools.
What's good:
What's not:
Pricing: Free for 100 emails/day. Paid plans start at $15/month for 10K emails.
Best for: Developer teams who need advanced features like email parsing or validation and are comfortable paying for add-ons.
Amazon SES is the cheapest option if you're already on AWS and willing to do more work yourself. It's bare-bones infrastructure: you get reliable email delivery and not much else.
What's good:
What's not:
Pricing: $0.10 per 1,000 emails. Free tier includes 62,000 emails/month when sent from EC2.
Best for: AWS-native teams with engineering capacity to build tooling around raw email delivery.
Resend is the new kid built for modern JavaScript developers. Their integration with React Email lets you build email templates using React components instead of fighting with table-based HTML. If your team lives in React/Next.js, this is worth a serious look.
What's good:
What's not:
Pricing: Free for 100 emails/day (3,000/month). Pro starts at $20/month.
Best for: JavaScript/React teams who want modern developer experience and can trade some enterprise features for better DX.
Mailtrap started as an email sandbox for testing (catching emails before they hit real inboxes). They've since added production email delivery, and their testing background means they take deliverability seriously.
What's good:
What's not:
Pricing: Free tier includes 500 emails/month. Paid starts at $15/month for 10K emails.
Best for: Teams that care about testing workflows and want production email delivery from the same vendor.
SMTP2GO flies under the radar, but their deliverability results are excellent. In independent testing, they consistently rank near the top for inbox placement. The pricing is straightforward, and the setup is simple.
What's good:
What's not:
Pricing: Free for 1,000 emails/month. Paid starts at $15/month for 10K. Dedicated IP at $75/month.
Best for: Teams who prioritize deliverability over bells and whistles and want straightforward pricing.
Building a product, not just sending email? Start with Courier. You'll avoid the inevitable rearchitecting when product asks for SMS alerts, push notifications, or Slack integration. Use Postmark or SendGrid as your underlying email provider.
Just need email, really? Pick based on your priorities:
Already locked into a provider? Switching is painful. If your current provider works, focus on optimizing deliverability and templates rather than chasing the newest tool. (Though adding Courier on top of your existing provider is less disruptive than a full migration.)
For most product teams: Courier with Postmark as your email provider. You get Postmark's speed and reliability, Courier's multi-channel orchestration, and you're set up for whatever channel requirements come next without rearchitecting.
For a consumer app that's truly email-only and cost-sensitive: Amazon SES if you have engineering capacity, SendGrid if you don't.
For a React/Next.js team building a new product: Resend for the developer experience on the email side, but consider running it through Courier if you'll need other channels.
Last updated: January 2026. Pricing and features change. Verify with provider sites before making decisions.

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