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You can set email address fields globally in provider integration settings or per notification in email channel settings. Reply-To, CC, and BCC are configured per notification in channel settings. If you’re sending with inline content or need to set these fields programmatically at send time, you can use message.channels.email.override in the Send request instead. See Email Channel Overrides for the full field reference.

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Setting the ‘From’ Name and Email Address

You can set the ‘From’ name and email address for email notifications in two ways:
  1. The default provider integration settings
  2. On a per-channel basis using the email channel settings.
Channel settings always override provider defaults for the notification and channel where they are set.

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Setting Default Address Fields in the Integration Settings

By default, email notifications use the from name and email address set in your provider integration settings. Some providers expose both From Email Address and From Name fields.
Email From Field
If your provider integration settings do not include a Sender Name field, use Sender Name <example@youremailprovider.com> in the from value.
Email From Field

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Overriding the Default From Name and Email Via Channel Settings

To override provider defaults for one notification, open channel settings and set a channel-level from value.
Channel Settings
In channel settings, use the email configuration fields to set the From address. Use the Sender Name <example@youremailprovider.com> format to define a name.

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Setting the ‘Reply To’, ‘CC’ and ‘BCC’ Addresses

To set the Reply To, CC and BCC addresses, open the email channel settings and add your email addresses into the corresponding fields.
You can use variables to dynamically set any of these email addresses.
General Template Settings

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What’s Next

Channel Settings

Configure channel-level send rules, conditions, and integrations.

Send Conditions

Control when notifications, channels, and blocks are disabled.

General Settings

Manage template identity, mapping, tags, and publishing.

Variable Not Found

Stop channel sends when required variables are unresolved.