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Preferences Editor

Use the Preferences Editor to create and configure individual Subscription topics and Preference Sections.

Preferences Editor

Subscription Topics

Subscription Topics are categories of notifications that users can opt-in and out of. For example, welcome and onboarding notifications could be mapped to an Onboarding topic.


A notification template can only be mapped to a single subscription topic.


You can set topic properties like Name, the Section it will be in, and its Default State.

Subscription Topic Settings

Default State

The Default State defines whether a topic can be opted in or out, and whether it's always required.

  • On - Users who do not take any action will automatically receive notifications in this grouping.
  • Off - Users will not receive these notifications unless they change their preferences.
  • Required - Users will not be able to opt-out of these notifications.

Preference Sections

Preference Sections group subscription topics together and determine which topic delivery channels users can opt in/out of.

Delivery Channel Customization

Delivery Channel Customization gives recipients the ability to select and set the preference for their preferred delivery channel.

Preference Section Settings

How to Map a Notification Template to a Subscription Topic

Option 1: Linked Notifications tab in the Topic Settings

Linked Notifications in Subscription Topic Settings

Option 2: Upon Notification Template Creation

When creating a new notification, you can select a subscription topic.

New Notification Modal

Option 3: Notification Settings in the Notification Designer

Notification Settings in the Notification Designer