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Triggers

An Automation Trigger is mechanism to invoke an Automation Run. Currently only an Automation Run designed in the Automation Template Designer is eligible to be invoked via a Trigger. There are currently three possible trigger sources that can be configured to invoke an Automation Run, a cron schedule, a Segment event and a Courier Audience event.

The Cron Schedule Trigger​

To invoke an Automation Run on a reoccurring schedule you can attach a Cron trigger to the Automation Run.

  1. Select the Start block in the Automation Template Designer and select "Scheduled Trigger"
  1. Enter a cron schedule expression to invoke the Automation Run. This input accepts a cron time string (https://crontab.guru/) or an ISO 8601 date time. In this example, we will invoke the Automation Run every hour.

The Segment Event Trigger​

To invoke an Automation Run given a Segment Track event on group or identity you can attach a Segment Event trigger to the Automation Run.

  1. Select the Start block in the Automation Template Designer, select Track under the Add a Segment Event to Trigger this Automation section, and enter the event name. Optionally specify Identity or Group.
  1. In this example, we will add a track Segment event to invoke the Automation Run.

The Audience Match Trigger​

To invoke an Automation Run given a Courier Audience match or unmatched event you can attach an Audience Event trigger to the Run.

  1. Select the Start block in the Automation Template Designer, select either "Match" or "Unmatched" under the Audience Events to Trigger this Automation section.