Skip to main content
A Broadcast sends one message to a whole List or Audience, now or on a schedule.

Send from the console

1

Create the Broadcast

In the console, open Broadcasts under Orchestration and select Add broadcast. Name it and pick a channel. Each Broadcast sends on one channel.
The Add a new broadcast modal: a Name field and channel options for Email, SMS, and In-App
2

Design the content

Drag blocks onto the canvas, the same editor as a Template. Variables resolve from each recipient’s Profile.
The broadcast design editor: the blocks panel on the left, the email canvas in the center, and Email styles on the right
3

Choose recipients

Open Recipients and pick a you curate by hand, or an Courier keeps current from rules.
The broadcast Recipients dropdown open, listing lists and audiences alongside the send-time fields
4

Send or schedule

Send now, or schedule a date, time, and timezone. A scheduled Broadcast locks its content. To change the message, cancel, edit, and schedule again.
The broadcast send panel with Scheduled selected, showing date, time, and timezone
5

Check performance

After it sends, the reports delivery, open, click, and error rates, plus a per-recipient log.
The Performance tab for a sent broadcast

Send with the API

1

Create the Broadcast

takes a name and one channel, and returns the Broadcast ID. channel is one of email, sms, push, inbox, slack, or msteams.
2

Write the content

takes the same Elemental document a Template uses.
3

Send it

targets a List or an Audience and sends immediately.
4

Or schedule it

takes a wall-clock scheduled_to with no offset, so the zone comes from timezone.
cancels a scheduled send, and copies one for a repeat.