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Quote Blocks

A detailed look at Courier Quote Block functionality, use cases and best practices.

Availability: All channels

Working With Quote Blocks

New Quote Block

Cross-Channel Behaviors


Creates an indented quote block.

Email Quote Block


The text is indented, and italicized in accordance with Slack formatting.

Slack Quote Block

SMS / Direct Message

The quote block text is automatically inside quotation marks which can't be deleted.

DM Quote Block

Facebook Messenger: Text from quote blocks in other channel types is available, but when moved from the Library into a Messenger notification, it is unformatted (editable like a text block).

Filter Out a Quote Block

Like with any content block, Quote Blocks can be hidden using a conditions filter.

Read more: Content block basics