Quote Blocks
A detailed look at Courier Quote Block functionality, use cases and best practices.
Availability: All channels
Working With Quote Blocks
Cross-Channel Behaviors
Email
Creates an indented quote block.
Slack
The text is indented, and italicized in accordance with Slack formatting.
SMS / Direct Message
The quote block text is automatically inside quotation marks which can't be deleted.
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Facebook Messenger: Text from quote blocks in other channel types is available, but when moved from the Library into a Messenger notification, it is unformatted (editable like a text block).
Filter Out a Quote Block
Like with any content block, Quote Blocks can be hidden using a conditions filter.
Read more: Content block basics