Routing Strategies

Routing strategies determine how notifications are delivered across channels. Each strategy has a name, a routing method (single or all), an ordered list of channels, and optional provider configuration per channel. Templates reference a strategy by its strategy_id (rs_ prefix), so updating one strategy changes delivery behavior for every template that uses it.

Managing Routing Strategies in Design Studio

Design Studio routing is in Beta. In Classic Designer, routing is configured separately for each template.

Selecting a Routing Strategy

Click the routing dropdown in the template editor toolbar to select or create routing strategies.

Routing selector dropdown showing saved configurations

From this dropdown you can:

Select an existing routing strategy
Click the pencil icon to edit a strategy
Click + Add new routing to create a new strategy

Routing strategies are saved independently as reusable templates. Full documentation can be found here.

What’s Next

Content Blocks

Building notification content in Design Studio

Templates API

Manage templates programmatically

Channel Priority

How Courier selects delivery channels