Template Settings

Template settings

General

Setting	Description
Template Name	Display name for the template in your template list
Template ID	Unique identifier used when sending notifications via API. Click the copy icon to copy.
Subscription Topic	Group templates under a subscription topic to let end users manage preferences for multiple notifications at once. See Preferences.
Message Tags	Tags applied to all messages sent from this template. Useful for filtering in logs and analytics. Tags cannot be changed after messages are sent.
Delete Template	Permanently delete the template. This action cannot be undone.

Alias

Create aliases for your template to use in API calls instead of the Template ID. Aliases make your API calls more readable and let you change the underlying template without updating your application code.

For example, if you create an alias order-confirmation, you can reference it in your Send API call:

{
  "message": {
    "template": "order-confirmation",
    "to": { "user_id": "user_123" }
  }
}

Each alias can only be mapped to one template at a time.

Conditions

Enable or disable the entire template based on conditions evaluated at send time. These conditions apply to all channels in the template, not to a specific channel or integration.

Conditions role: Toggle between Enable (send if conditions match) or Disable (skip if conditions match)

Add condition: Click to add conditions based on data passed in your API request

Channel settings

Each channel configured in your template has its own settings section. Click a channel in the sidebar to configure channel-specific options.

Channel settings vary by channel type but may include:

Provider configuration - Which integration to use for sending

Channel-specific conditions - Send conditions that apply only to this channel

Formatting options - Channel-specific formatting like email subject lines

For the classic designer settings documentation, see General Settings.

Platform

Developer Tools

Help

Template Settings