Roles and Permissions

Roles and Permissions are available for Enterprise customers. Contact Courier Support or your account team for access.

Assigning Roles

Workspace administrators can invite teammates and assign or change roles from Settings > Team.

Roles and Feature Access

Courier has six built-in roles. Log access is split into three levels:

Level 1: View a list of messages with a high-level summary.
Level 2: View list of messages with high-level summary and message status details (received, sent, delivered). Level 2 allows users to open the request received tab, which includes the profile data and their respective PII as well as any data passed via the request which may include PHI.
Full Access: List of messages in logs along with high-level summary, message status details (received, sent, delivered). Rendered message visible in Logs.

Role	Description	Feature Access
Admin	Best for company administrators and business owners. Has permissions for everything.	* Full read and write access * Account management * Edit Access to API keys
Manager	Best for a team manager who doesn’t need to update users or billing.	* Full read and write access * View Access to API keys
Developer	Best for engineers and developers who will primarily work with Courier’s API and Templates & Automations Designer.	* Read-only access in the Live (Production) environment * Full read and write access in the Test environment * Level 2 Logs Access in Production * Full Access to Logs in Test
Designer	Has the ability to update templates and brands but can’t update integrations or settings.	* Full read and write access for the Templates & Automations Designer, Brands and Metrics. * Read-only access for integrations and Lists * Level 1 Logs Access
Support Specialist	Best for customer support specialists regularly use the platform but don’t need to update templates or brands.	* Read-only access to Designer, Brands, Integrations. * Full read and write access in Lists and Metrics * Full Logs access
Analyst	Best for users who need full read-only access to the platform (except logs).	* Read-only access to the Designer, Brands, Integrations and Lists * Full access to Metrics * Level 2 Logs Access

Custom Roles

Custom roles are available to Enterprise customers. Contact Courier Support or your account team to set them up. The scopes you can assign to custom roles are listed below.

Platform Scopes

Analytics

analytics:View

Assets

asset:ListItems
asset:ReadItem
asset:WriteItem

Shared Content

shared-content:ListItems
shared-content:ReadItem
shared-content:WriteItem

Logs

message:ListItems
message:ReadEventDetails
message:ReadItem
message:RequeueItem
message:WriteItem
automationLogs:CancelRun
automationLogs:InvokeRun
automationLogs:ListItems
automationLogs:ReadItem
automationLogs:WriteItem

Templates

template:ListItems
template:ReadItem
template:WriteItem

Automations

automationTemplate:Invoke
automationTemplate:ListItems
automationTemplate:ReadItem
automationTemplate:WriteItem

Brands

brand:ListItems
brand:ReadItem
brand:WriteItem

Preferences

preferenceTemplate:ListItems
preferenceTemplate:ReadItem
preferenceTemplate:WriteItem

Users

recipient:ListItems
recipient:ReadItem
recipient:WriteItem

Lists

list:ListItems
list:ReadItem
list:WriteItem

Tenants

tenant:ListItems
tenant:ReadItem
tenant:WriteItem

Metrics

metrics:GetMetrics

Integrations

integration:ListItems
integration:ReadItem
integration:WriteItem

Account Management Scopes

API Keys

apikey:ListItems
apikey:ReadItem
apikey:RotateKey
apikey:WriteItem

Audit Trail

auditTrail:ListItems

Billing

billing:UpdatePaymentMethod
billing:UpdatePlan
billing:ViewBilling

Send Limits

guardRails:ReadSetting
guardRails:WriteSetting

Security

security:WriteSettings

Team Management

user:InviteUser
user:ListItems
user:ReadItem
user:WriteItem

Tracking

tracking:WriteSettings

Webhooks

webhook:ListItems
webhook:ReadItem
webhook:WriteItem

Platform

Developer Tools

Help

Roles and Permissions

Assigning Roles

Roles and Feature Access

Custom Roles

Platform Scopes

Account Management Scopes

​Assigning Roles

​Roles and Feature Access

​Custom Roles

​Platform Scopes

​Account Management Scopes

Assigning Roles

Roles and Feature Access

Custom Roles

Platform Scopes

Account Management Scopes