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Error: Twilio Error 20003

What's Causing This Error?

The error 20003 means "Permission Denied", indicating that you lack permission to access the requested resource. That is likely to happen:

  • If you use the wrong combination of Auth Token and account SID.
  • If attempted to access the master account with credentials of a sub-account.
  • If attempted to access Live Account from Test credentials.
  • If the API Key gets deleted.
  • If the Auth Token gets deleted.

Solution - Here's How To Resolve It

To solve this issue, you can:

  • Check whether JWT is used only with the API Key and not with the Auth Token.
  • Verify that you are attempting to access the correct account.
  • Verify that the account SID and Auth Token are accurate and valid.
  • Check whether the account is active and not suspended.

Other Common Twilio Errors (and Solutions)

View all errors

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