Kyle Seyler
January 09, 2026

- Courier unifies push, email, SMS, in-app, Stream Chat, Slack, and Microsoft Teams via single API
- Pre-built notification center components, visual workflow Journeys, and preference management included
- No vendor lock-in: swap FCM, Expo, APNs, or any provider without code changes
- Free tier: 10,000 messages/month across all channels
- Learn how Courier simplifies cross-channel notifications
Three months into building your app, you're finally ready to send push notifications. You open Firebase's documentation, scroll through APNs setup guides, and realize you're about to spend two weeks managing device tokens across platforms. Then marketing asks for email fallbacks, SMS alerts, and an in-app inbox. Now you're juggling four separate APIs.
Push notifications drive 182% higher session rates and 116% more purchases when done right. But most teams waste months integrating FCM and APNs separately, building preference centers from scratch, and debugging delivery failures across fragmented Android OEMs. The old choice was simple tools with limited features or enterprise platforms requiring six-figure budgets and technical armies.
Today's unified APIs eliminate that tradeoff. This guide evaluates 12 platforms on delivery reliability, cross-channel orchestration, and developer effort. We tested free tiers, reviewed verified user feedback, and analyzed technical limitations so you can ship notifications in days instead of months.
A push notification platform sends real-time messages to users' mobile devices or browsers without requiring your app to be open. These platforms handle device token management, delivery routing across iOS and Android, and analytics that show which messages actually drive action.
Modern platforms go beyond basic alerts. They enable transactional notifications (order shipped, payment received), lifecycle campaigns (onboarding sequences, re-engagement), and cart recovery flows that trigger automatically based on user behavior. The best ones unify push with email, SMS, and in-app messaging so you can orchestrate experiences across channels without managing separate vendors.
Users expect instant updates whether they're tracking a delivery, receiving breaking news, or getting personalized offers. Native push APIs like FCM and APNs require separate integrations for each platform, manual token management, and custom code for every feature beyond basic delivery.
Modern platforms add segmentation based on behavior and preferences, A/B testing to optimize message performance, and cross-channel orchestration that falls back to email if push fails. Unified notification infrastructure eliminates vendor sprawl while giving product teams the flexibility to experiment without waiting on engineering sprints.
Courier provides a single API for push, email, SMS, in-app, Slack, and Microsoft Teams with pre-built notification center components for React, iOS, Android, and Flutter. The visual Journeys workflow builder enables no-code routing, fallback logic, batching, and digest capabilities without engineering dependency. Hosted user preference management handles GDPR and CCPA compliance automatically, while the provider-agnostic architecture lets you switch between FCM, Expo, Twilio, or any provider without rewriting code.
Teams needing transactional and lifecycle notifications across all channels, particularly B2B SaaS, fintech, and ecommerce companies requiring fast implementation with flexible orchestration.
Twilio chose Courier because "the depth of the inbox and multi-channel integrations allowed us to choose one notification platform for all products and teams." Users consistently praise the platform as "very well documented" with "detailed logs and tracking" that simplify debugging. The support experience stands out too: "We have a shared Slack channel with them and they are for the most part very responsive," one customer noted, highlighting the hands-on approach that helps teams ship faster.
OneSignal is a developer-first engagement platform supporting push, email, SMS, in-app messaging, and Live Activities. The platform delivers 12B+ messages daily with 99.95% uptime{rel="nofollow"} and processes over 1 million messages per second. Event-driven Journeys enable real-time cross-channel automation, while comprehensive SDKs support Android, iOS, Flutter, React Native, and Unity. Over 2 million developers use OneSignal, powering 20% of all mobile apps.
https://onesignal.com{rel="nofollow"}
Developers prioritizing ease of integration with a generous free tier, particularly mobile-first apps needing reliable delivery at scale.
https://www.g2.com/products/onesignal/pricing
OneSignal excels at push delivery and real-time messaging but lacks pre-built notification center components, forcing teams to build inbox UI from scratch. No native Slack or Microsoft Teams support limits B2B use cases. Per-channel pricing adds complexity compared to Courier's unified per-message model, and advanced automation features require Professional tier ($99/month) while Courier includes visual Journeys on all plans.
Firebase Cloud Messaging is Google's cross-platform solution for iOS, Android, and web push notifications. Built on Google's infrastructure, FCM offers unlimited free usage with integrated Firebase Analytics. The platform supports topic-based messaging for efficient group targeting, with a maximum payload of 4,000 bytes (1,000 characters from console).
https://firebase.google.com/products/cloud-messaging{rel="nofollow"}
Startups needing free infrastructure and teams already embedded in the Firebase ecosystem, particularly apps primarily targeting Android users comfortable building custom features.
Hidden costs: Sending a 1MB image to 3 million devices costs $450 in bandwidth charges
https://firebase.google.com/pricing{rel="nofollow"}
FCM is push-only infrastructure that requires teams to build everything else: email fallbacks, SMS alerts, in-app inboxes, preference centers, and visual workflows all demand custom development. Deep Google ecosystem lock-in makes future migrations painful, while Courier's provider-agnostic architecture lets you use FCM as a delivery provider and swap to Expo or APNs without code changes. No customer support means debugging delivery failures alone on StackOverflow.
Braze is an enterprise customer engagement platform spanning mobile, web, email, SMS, and in-app messaging. Canvas Flow provides cross-channel journey orchestration with real-time branching logic, while BrazeAI delivers predictive goals, send-time optimization, and content generation. G2 ranks Braze #1 among 54 push notification competitors.
https://braze.com{rel="nofollow"}
Enterprise brands with 1,000 to 5,000+ employees requiring sophisticated mobile-first engagement, particularly retail, fintech, gaming, and media companies running complex multi-channel journeys.
https://www.spendflo.com/blog/braze-pricing-guide
Braze dominates marketing automation but struggles as transactional notification infrastructure. Canvas workflows can't loop users back through flows, requiring multiple campaign setups for complex sequences. No pre-built notification center components means building inbox UI from scratch. Six-figure annual pricing and steep learning curves lock out growing teams who need enterprise features without enterprise budgets. Courier delivers visual Journeys, drop-in inbox components, and cross-channel orchestration at transparent per-message pricing.
CleverTap is an all-in-one engagement platform combining analytics, AI personalization, and omnichannel orchestration. RenderMax™ technology achieves 90% push renderability on Chinese OEM devices like Xiaomi, Oppo, and Vivo. TesseractDB powers real-time analytics, cohorts, funnels, and ROI predictions. Over 10,000 brands use CleverTap, which acquired Leanplum in 2022.
https://clevertap.com{rel="nofollow"}
Mobile-first businesses targeting markets with aggressive Android OEMs, particularly e-commerce, gaming, and fintech companies requiring integrated analytics with messaging.
https://www.g2.com/products/clevertap/pricing
CleverTap's RenderMax solves Android OEM delivery challenges but the platform's mobile analytics focus limits flexibility as notification infrastructure. No native Slack or Microsoft Teams support excludes B2B workflows. MAU-based pricing with flawed calculation methodology inflates costs unpredictably, while implementation costs often exceed first-year subscriptions. Courier offers transparent per-message pricing, provider flexibility to use CleverTap's delivery alongside other providers, and pre-built components CleverTap lacks.
MoEngage is a cross-channel platform supporting mobile, web, SMS, email, WhatsApp, and RCS. Push Amplification™ Plus delivers 3x higher Android delivery rates by bypassing OEM restrictions. Merlin AI provides predictive churn modeling, Next Best Channel recommendations, and send-time optimization. MoEngage Inform offers a single API for transactional alerts across channels with under 3 seconds delivery and 99.999% uptime.
https://moengage.com{rel="nofollow"}
Mid-market to enterprise brands needing unified transactional and marketing capabilities, particularly financial services, food and beverage, travel, and retail companies among 1,350+ brands.
https://www.moengage.com/plans-and-pricing/{rel="nofollow"}
MoEngage's $186K average contract value puts it out of reach for most teams, and MAU billing that overcounts users switching browsers inflates costs further. The 180-day data storage limit restricts re-engagement targeting for dormant users. No pre-built notification center components or Slack/Teams support limits product use cases. Courier provides the same cross-channel failover capabilities at transparent per-message pricing with unlimited data retention and drop-in inbox components.
Airship is an enterprise-grade CX platform supporting mobile, web, email, SMS, and wallet notifications. Journeys AI auto-generates journey maps and content in seconds using generative and predictive AI. The Experience Editor enables no-code app and web experiences without releases. Airship delivers to 10M+ users in under 60 seconds.
https://airship.com{rel="nofollow"}
Highly-resourced enterprise teams in media, retail, finance, airlines, and telecom where mobile-first customers are 3x more valuable than non-app users.
Airship pioneered push notifications but now requires enterprise budgets and months-long integrations that exclude growing teams. Web push launched two years after competitors, suggesting slower innovation cycles. No provider flexibility means you're locked into Airship's delivery infrastructure. Courier offers the same no-code visual workflows with faster implementation (hours, not months), transparent pricing accessible to SMBs, and the freedom to switch delivery providers without code changes.
Iterable is an AI-powered cross-channel platform supporting email, push, SMS, in-app, and WhatsApp. Send Time Optimization, Channel Optimization, and Brand Affinity™ labels personalize experiences at scale. Journey Assist auto-generates flows from plain language descriptions. Smart Segmentation builds audiences quickly with more attributes and event signals.
https://iterable.com{rel="nofollow"}
Mid-market to enterprise e-commerce, subscription, and retail brands needing data-driven multi-channel capabilities, particularly teams consolidating email, SMS, and push management.
https://www.saasworthy.com/product/iterable/pricing
Iterable's AI-powered marketing automation impresses but the platform struggles as developer-first notification infrastructure. Users report 5-6 clicks to open windows, slow template saves, and unintuitive reporting that requires data exports. No pre-built notification center components, no Slack/Teams support, and no provider flexibility. Hidden fees and reachable user-based pricing create cost uncertainty. Courier provides the same cross-channel orchestration with developer-friendly APIs, transparent pricing, and implementation in hours instead of weeks.
WebEngage is a full-stack retention OS combining CDP, omnichannel engagement across 11+ channels, and a personalization engine. Push Amplification delivers 30% higher delivery rates. Journey Designer provides visual no-code workflows with behavior-based triggers. The platform includes 100+ pre-designed templates, RFM modeling, and predictive segmentation.
https://webengage.com{rel="nofollow"}
Consumer brands in e-commerce, fintech, gaming, travel, and EdTech needing retention automation. Startups benefit from a 6-month free program, then $1,000/month.
https://www.getapp.com/customer-management-software/a/webengage/pricing/
WebEngage's consumer brand focus and integrated CDP work well for retention marketing but limit B2B use cases—no native Slack or Microsoft Teams support. Platform performance issues (daily 6pm lags) affect time-sensitive workflows, while segmentation can't combine inclusion and exclusion criteria. Limited pre-built connectors require custom integration development. Courier provides stable performance, flexible B2B channels, and pre-built components that eliminate custom development time.
PushEngage is a multichannel platform supporting web push, mobile app push for iOS and Android, WhatsApp, PWA, and chat widgets. Smart cart abandonment uses dynamic tags for product names, prices, and images. AI-powered text generation, goal tracking, and revenue attribution help optimize campaigns. Deep integrations with WordPress, WooCommerce, Shopify, HubSpot, and Zapier simplify setup.
https://pushengage.com{rel="nofollow"}
E-commerce sites on WordPress, WooCommerce, or Shopify focused on cart recovery and revenue tracking, particularly marketers needing no-code automation.
Limited targeting options: Requires upgrades for many features
https://www.saasworthy.com/product/pushengage/pricing
PushEngage is built for WordPress and Shopify marketers, not developer-first teams needing API flexibility. No native email or SMS means adding separate vendors for cross-channel strategies. The 200-subscriber free tier and 30 campaigns/month limit frustrate teams testing the platform. No notification center components, no Slack/Teams, and dashboard-focused workflows don't support programmatic use cases. Courier's API-first architecture serves both marketers and developers with unified multi-channel access.
VWO Engage sends web and mobile browser push notifications to Chrome, Firefox, Opera, and Safari users. Drip campaigns, cart abandonment, audience segmentation, and A/B testing help optimize engagement. Over 100 templates and real-time analytics tracking impressions, conversions, and revenue come standard. VWO Engage is part of the broader VWO conversion optimization suite.
https://vwo.com/engage/{rel="nofollow"}
E-commerce and content publishers needing web push without mobile app development, particularly teams seeking an email alternative with one-click subscription.
https://www.getapp.com/marketing-software/a/vwo-engage/pricing/
VWO Engage is web push only—no native mobile app push, no email, no SMS, and no in-app messaging. Building cross-channel notification strategies requires stitching together multiple vendors. English-only support creates barriers for international teams. The platform requires a separate login from VWO's testing suite, fragmenting workflows. Courier provides unified multi-channel access through a single API with pre-built notification center components VWO lacks entirely.
Pusher Beams is an API for iOS, Android, and web push notifications, part of MessageBird since 2020. Authenticated Users securely associate devices with user IDs, while Device Interests use a Publish/Subscribe model for group targeting. Hosted token management, insights and analytics, and end-to-end encryption come standard.
https://pusher.com/beams/{rel="nofollow"}
Developers needing transactional, critical push notifications with a focus on simplicity and reliability rather than marketing campaigns.
https://pusher.com/beams/pricing/{rel="nofollow"}
Pusher Beams is push-only infrastructure—no email, SMS, in-app, or team messaging support. Teams needing cross-channel notification strategies must integrate multiple vendors and manage their own failover logic. No visual workflow builder, no preference management, and no notification center components. Subscriber-based pricing tiers cap scale. Courier provides the same developer-friendly push API with unified access to all channels, automatic failover, and pre-built inbox components Beams lacks.
Amazon Simple Notification Service (SNS) is a fully managed messaging service distributing push notifications to iOS, Android, and other platforms alongside SMS and email. SNS integrates deeply with AWS Lambda, CloudWatch, and other Amazon services. The platform supports topic-based pub/sub messaging and FIFO queues for ordered delivery.
https://aws.amazon.com/sns/{rel="nofollow"}
Teams already operating within the AWS ecosystem needing reliable message delivery with deep Lambda and AWS service integration.
https://aws.amazon.com/sns/pricing/{rel="nofollow"}
Amazon SNS is raw messaging infrastructure designed for AWS-native architectures, not product teams building user-facing notifications. No visual workflow builder, no preference management, no notification center components, and no automatic retry logic. Developers must build cross-channel orchestration, failover handling, and user-facing inbox UI from scratch. Complex pricing across SNS, SES, and data transfer creates unpredictable costs. Courier provides the same reliable infrastructure with visual Journeys, pre-built components, and transparent per-message pricing that eliminates custom development.
Choosing a push notification platform is no longer just about delivery rates and pricing tiers. Modern product teams need infrastructure that scales from day-one MVPs to enterprise deployments without forcing painful migrations or vendor lock-in.
Courier stands apart as the hybrid of customer engagement platform and notification infrastructure. Where traditional platforms force you to choose between developer flexibility and marketer-friendly tools, Courier delivers both: a single API that unifies push, email, SMS, in-app, Slack, and Microsoft Teams with visual Journeys workflows that product managers can build without engineering dependencies.
The platform's provider-agnostic architecture means you're never locked into FCM, APNs, or any single vendor. Switch providers with a configuration change, not a code rewrite. Drop-in notification center components ship in under an hour. And when push fails, automatic cross-channel failover ensures your critical messages reach users through email, SMS, or in-app.
For teams tired of juggling fragmented vendor integrations, building preference centers from scratch, and debugging delivery failures across platforms, Courier offers a faster path forward.
Ready to simplify your notification stack? Request a demo to see how Courier can unify your channels and accelerate your notification strategy.

Customer Engagement Platform vs CRM: Key Differences Explained
A CRM stores customer data: contacts, purchases, support tickets, and pipeline. It answers "who are our customers?" A customer engagement platform (CEP) orchestrates communication across email, push, SMS, in-app, and chat. It answers "what should we tell them next?" CRMs focus on historical records. CEPs process real-time behavior and trigger messages based on actions. Most teams need both, plus a third layer: notification infrastructure for reliable multi-channel delivery. Courier bridges CEP and infrastructure by combining routing, failover, and delivery tracking with engagement features like preference management, visual templates, and in-app notification centers.
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