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The Metrics tab in the journey editor shows delivery performance for the journey’s send nodes. Open any journey and click the Metrics tab (next to Editor and Logs) to access it.

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Send Volume Chart

The top panel displays Total Sent as a stacked bar chart over time. Each bar represents one day, and each color corresponds to a journey template (one per send node). The total count above the chart is the sum across all templates in the selected time range.

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Template Breakdown Table

Below the chart, a table lists every template associated with the journey’s send nodes.
ColumnDescription
TemplateThe journey template name (matches the name in the send node)
TypeThe channel (Email, SMS, Push, etc.)
SentTotal messages sent in the time range
DeliveredDelivery rate as a percentage of sent (excluding errors)
OpenedOpen rate as a percentage of sent
ClickedClick rate as a percentage of sent
Columns with insufficient data display --.

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Template Detail Drawer

Click any row in the table to open a detail drawer on the right side of the screen. The drawer shows metrics for that individual template with five chart tabs:
  • Total Sent — send volume over time (bar chart)
  • Delivery Rate — percentage delivered over time (line chart)
  • Open Rate — percentage opened over time (line chart)
  • Click Rate — percentage clicked over time (line chart)
  • Error Rate — percentage of sends that errored over time (line chart)
Below the chart, a provider-level breakdown table shows: Provider, Sent, Delivered, Opened, Clicked, and Errors. The drawer has its own time range picker so you can zoom into a different window without changing the main view.
Templates from older published versions that no longer exist in the current draft appear with an “Inactive” prefix. This lets you track metrics for templates that were removed in a later version.

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Time Range

Use the dropdown in the top-right corner to filter the chart and table to a specific window:
  • Last 7 days
  • Last 30 days
  • Last 90 days
Changing the time range updates both the chart and the table totals.

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Metrics vs Run Inspection

Metrics answer “How is this journey performing overall?” Run Inspection answers “What happened in this specific run?” Use metrics to spot trends (send volume changes, delivery rate drops), then switch to run inspection to diagnose individual failures.

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What’s Next

Run Inspection

Step through individual runs to debug issues

Version History

Track changes and correlate version publishes with metric shifts

Starting a Journey

Configure triggers and invocation

Building Your Journey

Add branching, delays, and orchestration nodes