Infobip vs Plivo

Two SMS providers, compared on price, features and ratings, so you can pick fast.

Infobip wins compliancePlivo wins reviews

Updated August 2026

At a glanceInfobipPlivo
G2 rating4.44.5

THE VERDICT

Infobip wins on compliance. Plivo wins on reviews.

Infobip and Plivo take different pricing approaches. Plivo rates higher with developers (4.5 vs 4.4 on G2). Pick based on volume and team, and the scorecard below breaks down where each one leads.

Which should you choose?

Pick Infobip

High-volume international SMS where direct telco routes matter most
Enterprises wanting one vendor across SMS, WhatsApp, RCS, voice, and email
Authentication and verification use cases (OTP, 2FA) at scale
Organizations that can commit to enterprise contracts

Pick Plivo

When integrating SMS and call features into your applications, Plivo is a suitable product for you.

Feature by feature

Winner cells are tinted, green where Infobip leads, violet where Plivo does.

capability
Infobip
Plivo
Price per SMS (US)
$0.0077
Pricing model
Quote-based / Pay-as-you-go; varies by country, network, volume
Pay-as-you-go per message; no required platform fee
Volume discounts
Yes
Yes
SMS
Yes
Yes
MMS
Yes
Yes
WhatsApp
Yes
Yes
RCS
Yes
Yes
Voice
Yes
Yes
Carrier network
Direct-to-carrier (700+ networks); GSMA & MEF member
Direct carrier connections to 190+ countries
A2P 10DLC
Yes
Yes
Two-way messaging
Yes
Yes
Short codes
Yes
Yes
Toll-free
Yes
Yes
Number lookup
Yes
Yes
Official SDKs
Java, Python, Node.js, PHP, C#/.NET, Go
Python, Java, Node.js, Ruby, PHP, .NET, Go
Delivery webhooks
Yes
Yes
Test / sandbox
Yes
Yes
SOC 2
Yes
Yes
HIPAA
BAA
BAA
GDPR
Yes
Yes
ISO 27001
Yes
No
Support channels
Email/ticketing, docs, dedicated account manager (enterprise)
Email, phone, chat/Slack (paid tiers); docs on free tier
24/7 support
Yes
Yes
Support SLA
Priority SLA on enterprise (contract-based)
1-hour P1/P2 SLA on paid plans; 99.95% uptime

FAQ

Common questions

Plivo rates higher on G2 (4.5 vs 4.4). Ratings are aggregated from public review platforms as of the date shown.

Why not both?

Use both behind one API.

Route Infobip, Plivo, or both, and switch providers without changing your code. Courier sits in front of every channel.

Pricing, plans and feature availability as of August 2026 and may change. Ratings are aggregated from public review platforms.