
VS

Two SMS providers, compared on price, features and ratings — so you can pick fast.
Updated June 2026
The verdict
Infobip and Plivo take different pricing approaches. Plivo rates higher with developers (4.5 vs 4.4 on G2). Pick based on volume and team — the scorecard below breaks down where each one leads.
By the numbers
Leader highlighted · figures as of June 2026
G2 rating · out of 5
4.4
Infobip
4.5
Plivo
Scorecard
| Capability | ![]() | ![]() |
|---|---|---|
| Pricing | ||
| Price per SMS (US) | — | $0.0077 |
| Pricing model | Quote-based / PAYG; varies by country, network, volume | Pay-as-you-go per message; no required platform fee |
| Volume discounts | Yes | Yes |
| Channels | ||
| SMS | Yes | Yes |
| MMS | Yes | Yes |
| Yes | Yes | |
| RCS | Yes | Yes |
| Voice | Yes | Yes |
| Routing & delivery | ||
| Carrier network | Direct-to-carrier (700+ networks); GSMA & MEF member | Direct carrier connections to 190+ countries |
| A2P 10DLC | Yes | Yes |
| Two-way messaging | Yes | Yes |
| Short codes | Yes | Yes |
| Toll-free | Yes | Yes |
| Number lookup | Yes | Yes |
| Developer experience | ||
| Official SDKs | Java, Python, Node.js, PHP, C#/.NET, Go | Python, Java, Node.js, Ruby, PHP, .NET, Go |
| Delivery webhooks | Yes | Yes |
| Test / sandbox | Yes | Yes |
| Compliance | ||
| SOC 2 | Yes | Yes |
| HIPAA | BAA | BAA |
| GDPR | Yes | Yes |
| ISO 27001 | Yes | Yes |
| Support | ||
| Support channels | Email/ticketing, docs, dedicated account manager (enterprise) | Email, phone, chat/Slack (paid tiers); docs on free tier |
| 24/7 support | Yes | Yes |
| Support SLA | Priority SLA on enterprise (contract-based) | 1-hour P1/P2 SLA on paid plans; 99.99% uptime on enterprise |
Decision helper


FAQ
Plivo rates higher on G2 (4.5 vs 4.4). Ratings are aggregated from public review platforms as of the date shown.
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Why not both?
Route Infobip, Plivo, or both — and switch providers without changing your code. Courier sits in front of every channel.
Pricing, plans and feature availability as of June 2026 and may change. Ratings are aggregated from public review platforms.
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