Troy Goode
September 14, 2020

Table of contents
I'm excited to announce that Courier has raised a $10.1M Series A funding round led by Bessemer Venture Partners. This round also saw participation from Matrix Partners, Twilio, Slack, Y Combinator, and many great angel investors, including Acceleprise, Allen Gannett (Founder, TrackMaven), Andrew Miklas (Co-Founder, PagerDuty), Edith Harbaugh (Co-Founder, LaunchDarkly), Eric Koslow and Jack Altman (Founders, Lattice), Joe Payne (CEO, Code42; former CEO, Eloqua), Lachy Groom (early Stripe), Ott Kaukver (CTO, Twilio), SaaS Ventures, and others. This follows a previously unannounced $2.3M seed round that we raised last summer.
Our investors are world-class experts in messaging, communication infrastructure, and developer tools. I'm immensely grateful to them for the help they’ve provided every step of the way. This round of financing will help us grow the team so we can pursue our vision of making Courier the sensible default for every software product’s communication infrastructure.
I founded Courier last year because I saw a big gap in most product teams' architectures, a gap that my own teams had built solutions to over and over again. While there are great low-level messaging tools like SendGrid and Twilio and mature marketing automation solutions (like Oracle’s Eloqua where I had previously helped lead engineering), I constantly saw development teams building communication infrastructure for non-marketing use cases, like transactional messaging and notifications, from scratch. Something was still missing.
Last spring, I decided to bridge this gap once and for all. While raising what I had then planned to be a friends and family pre-seed round, I met Patrick Malatack – Partner at Matrix Partners and former VP of Product at Twilio. Not only did Pat immediately get it, he had actually taken a stab at solving this problem after hearing many customers at Twilio struggle with the complexity of building and integrating communication infrastructure. He is the ideal investor for us and Matrix Partners ultimately led our $2.3M seed round.
Shortly after receiving the term sheet from Matrix Partners, we were accepted into Y Combinator’s Summer 2019 batch. That summer we grew to a team of four, built our MVP, and went live with our first production customers just before Demo Day. That was almost exactly a year ago. Today we count dozens of amazing cloud companies as customers, including LaunchDarkly, Long Term Stock Exchange (LTSE), Lattice, Expel, and Blissfully, we’ve grown to a team of 11, and we’re excited to announce this new funding round.
With our Series A, we’re partnering with another world-class investor – Byron Deeter at Bessemer Venture Partners – and leveraging strategic investments from the top companies in SMS, email, and workplace communication with Twilio, SendGrid, and Slack all joining the round.
We have big plans for Courier. We’re building what we believe will be the sensible default for every software product’s communication infrastructure. We’re investing in new features that will give you out-of-the-box solutions to common messaging challenges and that will scale with you from startup to IPO, including:
If you're passionate about solving problems nearly every software team struggles with and want to shape the next generation of communication infrastructure, we want to hear from you!
Onwards! 🚀
Troy
Founder & CEO, Courier

The $5.9 Billion Rebuild: Why Healthcare Is Replacing Its Notification Infrastructure
The clinical alert and notification market will reach $5.9 billion by 2032, growing at 12.3% annually. That number represents hardware, software, and services combined. It also represents healthcare's admission that pagers and overhead speakers aren't enough anymore. Healthcare organizations are rebuilding how critical information moves through their systems. Regulatory pressure, workforce shortages, and value-based care economics are forcing the investment. The software layer is where outcomes are won or lost.
By Kyle Seyler
February 02, 2026

Vibe Coding Notifications: How to Use Courier with Cursor or Claude Code
Courier's MCP server lets AI coding tools like Cursor and Claude Code interact directly with your notification infrastructure. Unlike Knock and Novu's MCP servers that focus on API operations, Courier's includes embedded installation guides for Node, Python, Flutter, React, and other platforms. When you prompt "add Courier to my app," your AI assistant pulls accurate setup instructions rather than relying on outdated training data. OneSignal's MCP is community-maintained, not official. Courier supports 50+ providers, native Slack/Teams integration, drop-in inbox and preference components, and a free tier of 10,000 notifications/month. Configure in Cursor with "url": "https://mcp.courier.com" and "headers": { "api_key": "YOUR_KEY" }.
By Kyle Seyler
January 22, 2026

The Complete Guide to B2B Customer Engagement
Courier provides the notification infrastructure layer for B2B customer engagement, routing messages across email, SMS, push, in-app, Slack, and Teams based on user preferences and product events. Unlike building notification systems in-house—which takes months of engineering time for features like multi-channel routing, preference management, and delivery tracking—Courier handles this infrastructure so product teams can focus on engagement strategy. B2B customer engagement requires multiple layers: notification infrastructure (Courier), customer data platforms (Segment), product analytics (Mixpanel/Amplitude), and channel-specific tools. Companies with strong engagement programs see 15-25% churn reduction. The key is connecting product events to customer communication at the right moment through the right channel, handling complexity like multiple users per account with different notification needs across work channels.
By Kyle Seyler
January 20, 2026
© 2026 Courier. All rights reserved.