Error Guide

Error: mailgun account probation

What's Causing This Error?

Mailgun will place your account under probation and enforce a sending limit if you:

  1. Send emails with high bounce rates.
  2. Send too many bulk emails.
  3. Send emails with high spam rates.

Solution - Here's How To Resolve It

To resolve the error:

  1. Mailgun recommends verifying your account through their Business Verification process.

  2. Avoid sending bulky emails and remove all the email addresses that create bounces to avoid damaging your sender's reputation. It will automatically terminate your account from probation.

Other Common Mailgun Errors (and Solutions)

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