Azure SMS vs Plivo

Two SMS providers, compared on price, features and ratings, so you can pick fast.

Azure SMS wins price and compliancePlivo wins developer experience and channel coverage

Updated July 2026

At a glanceAzure SMSPlivo
Price per message$0.0075$0.0077

THE VERDICT

Azure SMS wins on price and compliance. Plivo wins on developer experience and channel coverage.

Azure SMS starts at $0.0075 versus Plivo's $0.0077. Pick based on volume and team, and the scorecard below breaks down where each one leads.

Which should you choose?

Pick Azure SMS

Already running infrastructure on Azure and want unified billing/IAM
Need an EU Data Boundary guarantee for SMS data residency
Want SMS alongside voice, chat, email, and WhatsApp from one vendor
Enterprise buyer that values Microsoft's compliance posture (SOC 2, ISO 27001) over messaging-specific deliverability tooling

Pick Plivo

When integrating SMS and call features into your applications, Plivo is a suitable product for you.

Feature by feature

Winner cells are tinted, green where Azure SMS leads, violet where Plivo does.

capability
Azure SMS
Plivo
Price per SMS (US)
$0.0075
$0.0077
Pricing model
Pay-as-you-go per message segment billed through the Azure subscription; no ACS-specific platform fee, but separate leasing and registration fees apply per number type
Pay-as-you-go per message; no required platform fee
Volume discounts
No
Yes
SMS
Yes
Yes
MMS
Yes
Yes
WhatsApp
Yes
Yes
RCS
No
Yes
Voice
Yes
Yes
Carrier network
Relies on underlying carrier partners rather than owning tier-1 infrastructure; publishes a per-carrier surcharge table (AT&T, T-Mobile, Verizon, US Cellular, etc.) for 10DLC traffic
Direct carrier connections to 190+ countries
A2P 10DLC
Yes
Yes
Two-way messaging
Yes
Yes
Short codes
Yes
Yes
Toll-free
Yes
Yes
Number lookup
Yes
Yes
Official SDKs
C#/.NET, JavaScript/Node.js, Python, Java
Python, Java, Node.js, Ruby, PHP, .NET, Go
Delivery webhooks
Yes
Yes
Test / sandbox
Yes
SOC 2
Yes
Yes
HIPAA
BAA (Azure-wide)
BAA
GDPR
Yes
Yes
ISO 27001
Yes
No
Support channels
Phone, email, and chat via paid Azure support plans (Standard, Professional Direct, Unified); free community Q&A and docs otherwise
Email, phone, chat/Slack (paid tiers); docs on free tier
24/7 support
Yes
Yes
Support SLA
SLA-backed response times tied to Azure support plan tier and case severity (for example, 1-hour response on the highest severity with Professional Direct)
1-hour P1/P2 SLA on paid plans; 99.95% uptime

FAQ

Common questions

Azure SMS starts at $0.0075 versus Plivo's $0.0077. Compare your expected monthly volume against the per-message rates above.

Why not both?

Use both behind one API.

Route Azure SMS, Plivo, or both, and switch providers without changing your code. Courier sits in front of every channel.

Pricing, plans and feature availability as of July 2026 and may change. Ratings are aggregated from public review platforms.