Winner cells are tinted, green where Azure SMS leads, violet where Vonage does.
capability
Azure SMS
Vonage
Pricing
Price per SMS (US)
$0.0075
$0.00809
Pricing model
Pay-as-you-go per message segment billed through the Azure subscription; no ACS-specific platform fee, but separate leasing and registration fees apply per number type
Usage-based (Pay-as-you-go)
Volume discounts
No
Yes
Channels
SMS
Yes
Yes
MMS
Yes
Yes
WhatsApp
Yes
Yes
RCS
No
Yes
Voice
Yes
Yes
Routing & delivery
Carrier network
Relies on underlying carrier partners rather than owning tier-1 infrastructure; publishes a per-carrier surcharge table (AT&T, T-Mobile, Verizon, US Cellular, etc.) for 10DLC traffic
Direct carrier connections, global aggregator
A2P 10DLC
Yes
Yes
Two-way messaging
Yes
Yes
Short codes
Yes
Yes
Toll-free
Yes
Yes
Number lookup
Yes
Yes
Developer experience
Official SDKs
C#/.NET, JavaScript/Node.js, Python, Java
Node.js, Python, PHP, Java, Ruby, .NET, Kotlin
Delivery webhooks
Yes
Yes
Test / sandbox
—
Yes
Compliance
SOC 2
Yes
Yes
HIPAA
BAA (Azure-wide)
BAA
GDPR
Yes
Yes
ISO 27001
Yes
Yes
Support
Support channels
Phone, email, and chat via paid Azure support plans (Standard, Professional Direct, Unified); free community Q&A and docs otherwise
Chat, Web, Email, Phone
24/7 support
Yes
Yes
Support SLA
SLA-backed response times tied to Azure support plan tier and case severity (for example, 1-hour response on the highest severity with Professional Direct)
Premium / Enterprise plans
FAQ
Common questions
Azure SMS starts at $0.0075 versus Vonage's $0.00809. Compare your expected monthly volume against the per-message rates above.
Pricing, plans and feature availability as of July 2026 and may change. Ratings are aggregated from public review platforms. Vonage is an Ericsson company.