AWS SNS vs PagerDuty

Two push notification providers, compared on price, features and ratings, so you can pick fast.

AWS SNS wins price and developer experiencePagerDuty wins reviews

Updated September 2026

At a glanceAWS SNSPagerDuty
G2 rating4.24.5
Trustpilot1.84.3

THE VERDICT

AWS SNS wins on price and developer experience. PagerDuty wins on reviews.

AWS SNS and PagerDuty take different pricing approaches. PagerDuty rates higher with developers (4.5 vs 4.2 on G2). Pick based on volume and team, and the scorecard below breaks down where each one leads.

Which should you choose?

Pick AWS SNS

✓If you have a large contact base, Amazon SNS is a great option for sending notifications and messages.

Pick PagerDuty

✓If you need a real-time incident and on-call management solution, PagerDuty is your best option.

Feature by feature

Winner cells are tinted, green where AWS SNS leads, violet where PagerDuty does.

capability
AWS SNS
PagerDuty
Starting paid plan
$0/mo
—
Free tier
1M mobile push/mo free (permanent)
—
Pricing model
Usage-based (AWS)
—
iOS
Yes
—
Android
Yes
—
Web push
No
—
Desktop
Yes
—
Segmentation
No
—
In-app messaging
No
—
Journeys / automation
No
—
A/B testing
No
—
Geofencing
No
—
Rich media
No
—
Official SDKs
AWS SDKs (Node.js, Python, Java, .NET, Go, Ruby, PHP, C++, Rust, Kotlin, Swift)
—
REST API
Yes
—
Event webhooks
Yes
—
SOC 2
Yes
—
HIPAA
BAA
—
GDPR
Yes
—
Support channels
AWS Support (free Basic; paid tiers add email/chat/phone)
—
24/7 support
Yes
—

FAQ

Common questions

PagerDuty rates higher on G2 (4.5 vs 4.2). Ratings are aggregated from public review platforms as of the date shown.

Why not both?

Use both behind one API.

Route AWS SNS, PagerDuty, or both, and switch providers without changing your code. Courier sits in front of every channel.

Pricing, plans and feature availability as of September 2026 and may change. Ratings are aggregated from public review platforms.