Introducing Journeys

Journeys brings AI-powered orchestration to customer messaging, enabling teams to build dynamic workflows driven by real-time product signals.

With the UI builder, you can define triggers, branching logic, and timing to deliver the right message at every step of the customer lifecycle. Messages are automatically coordinated across channels like email, SMS, push, and in-app Inbox, ensuring a seamless experience. The result is more personalized, scalable engagement without complex infrastructure.

Read more about our launch!

Learn more: Read the Journeys Overview docs · follow the guide to create your first Journey · See how the AI Node adds smarter branching to Journeys