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Action Blocks add interactive buttons or links to your notifications, letting recipients take action directly from the message. They render as buttons in email and as plain URLs in SMS and chat channels.
New Action Block

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Configuring Action Blocks

When you select an action block, you are presented with a toolbar with the following formatting options depending on the notification channel.
New Action Block

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Text and Link

  • Click the Edit icon to set the Friendly Text and Action. For most channels, the action is a URL. For Slack, you can opt to use a webhook.

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Button Type

  • Select between different button styles, as well as a text-only link option
Action buttons are not available across all channels. For SMS and chat, the button renders as a URL.

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Alignment

  • Align the content of the block left, center or right.

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Color (Action Buttons Only)

  • Select the button color. You can use a color from the palette or enter the hex value for a custom color, or select from pre-defined brand template colors. This option is only available for action buttons.

Content Block Basics

Adding, reordering, and filtering blocks

Text Blocks

Add hyperlinks inline within text content

Send Conditions

Conditionally show or hide action blocks

Variables

Use dynamic URLs and button text