Looking for a Knock alternative? Compare Courier, Novu, SuprSend, MagicBell, and Customer.io on workflows, preferences, free tiers, and how each one bills.
Updated Nov 5, 2026
Last updated: November 2026
Courier is the best Knock alternative if product, growth, and engineering all work on your notifications. Your growth team builds journeys and edits content in visual tools, your engineers work in the API, CLI, and MCP server, and both work on the same templates and journeys. One template sent to one person counts as one send, whatever channels it reaches.
Quick picks:
Jump to the evaluation criteria for how to weigh them against your own workload.
| Platform | Best for | Free tier | Entry paid plan | How it bills |
|---|---|---|---|---|
| Courier | Product, growth, and engineering on one platform | 10,000 sends a month | Business: $0.005 per send, no platform fee | Per send: one template to one recipient, any number of channels |
| Novu | Open-source core | 10,000 workflow runs a month | Pro: from $30 a month | Per workflow run, per subscriber |
| SuprSend | Per-notification pricing | 10,000 notifications a month | Essentials: $100 a month, billed annually | Per notification, per channel |
| MagicBell | In-app inbox | 1,000 deliveries a month | Startup: $249 a month | Per delivery, per channel |
| Customer.io | Marketing email to a profile database | Trial | Essentials: $100 a month | Per profile |
Prices are from each vendor's pricing page, checked November 2026. For reference, Knock is free for 10,000 messages a month, then Starter is $250 a month for 50,000 messages and $0.005 per message after that, counting every channel separately.
Courier is a customer messaging platform for product notifications and lifecycle journeys, built so engineers and non-technical teams work on the same things.
Pricing: the Developer plan is free for 10,000 sends a month. Business is $0.005 per send with no platform fee or volume cap. A template that reaches email, push, and Inbox through the Send API counts as one send, where Knock would bill three messages. In a journey, each Send node delivers one channel, so it counts one send per node. AI credits are billed separately.
Twilio, LaunchDarkly, CircleCI, and Nav run on Courier.
Novu is notification infrastructure with an open-core model: the core is MIT-licensed on GitHub, with enterprise modules under a commercial license. Novu Cloud bills per workflow run, one execution for one subscriber regardless of steps or channels. Free covers 10,000 runs a month. Pro starts at $30 for 30,000 runs, and Team at $250 for 250,000, with $1.20 per 1,000 extra runs. Novu's pricing page lists self-hosted deployment under Enterprise.
Courier vs Novu: Courier gives your growth team Design Studio, Journeys, and experiments, alongside the API. See Courier vs Novu.
SuprSend prices by notification: each channel a user receives counts separately, so email, SMS, and in-app for one event is three notifications. Free covers 10,000 notifications a month. Essentials is $100 a month, billed annually at $1,200, for 50,000 notifications. Business is $250 a month, billed annually at $3,000, and adds batching, digests, and user preferences. Multi-tenant support is an add-on or Enterprise.
Courier vs SuprSend: a multi-channel Courier template sent through the Send API is one send, not one per channel. Tenants are included on every Courier plan.
MagicBell centers on the in-app notification inbox. It bills by delivery, counting every channel a user receives a notification on. Builder is free for 1,000 deliveries a month. Startup is $249 a month for 50,000 deliveries, then $0.0025 per delivery.
Courier vs MagicBell: Courier's Inbox comes with journeys, Design Studio, preferences, and provider failover on the same platform, at no extra fee per channel.
Customer.io is a marketing automation platform priced by profile. Essentials is $100 a month for 5,000 profiles (people and objects) and 1 million emails. Customer.io counts every profile that existed in a billing cycle, including ones you deleted.
Courier vs Customer.io: Courier bills per send, so a large customer database doesn't raise your bill, and the same platform runs your product notifications and lifecycle journeys. See Courier vs Customer.io.
Ready to move? The Knock migration guide maps workflows, users, preferences, and API calls, and walks through a full example. For the head-to-head, see Courier vs Knock.
We compared each platform on four things. Weigh them against your own workload:
Pricing and features come from each vendor's own pricing pages and docs, checked November 2026.
FAQ
Keep exploring
One API, every channel
Courier gives you one API for email, SMS, push, and chat, with templates, routing, retries, and delivery logs built in.
Last updated Nov 5, 2026. Code samples are illustrative; provider APIs and pricing change over time, so check each provider’s docs before relying on them.