Topic
25 articles
Connecting email, SMS, push, and chat providers to your product: setup walkthroughs and the tradeoffs between them.

Courier + Segment Integration: Product Notifications In Minutes
We are excited to announce that Courier now integrates easily with Segment, the leading customer data platform! After 2.5 years and hundreds of customers, our community has convinced us that having additional event sources to act as notification triggers would help expand use cases and reduce the effort required to get up and running with Courier.

Nodemailer and the SaaS Paradox of Choice
In this blog post, we start by diving into Nodemailer, a module that helps send emails from your Node.js backend, and then we steer our way into writing a transport layer plugin that can help you switch downstream email service providers purely by configuration instead of tedious and sometimes massive code changes.

Who Knew Email Subjects Are So Complicated?
Here is our journey into email subjects upon finding out that Microsoft Outlook didn’t work with certain characters in our email subjects. Through the process, we were able to build a solution that works for multiple providers.

Follow These Considerations For An Effective Push Notification System Design
Push notifications are generally an effective mechanism for user engagement, but it's no longer enough to simple just *have* push notifications. Given increased user scrutiny and competitiveness for attention, notification system design is more important than over. We offer some guidelines on how to design effective push notifications.

How to Add a Direct Twilio SMS Integration With Sendgrid Emails
In this white paper, we share the strategies we have discovered through our work in building direct integrations and explain how to add SMS with Twilio to an existing SendGrid integration. We'll help you think through the various questions involved and set up your infrastructure.

Standardizing Message Status Across SendGrid, Twilio, Slack, Firebase, and More
I wanted to share how statuses work today in Courier and some of the things we thought through while building a single source of truth across integration providers. I’ll also explain how we provide open tracking for emails and click-through tracking across all channels.

No Code Notifications powered by Segment
Danny Douglass from our engineering team joined me for our August 12th Courier Live. We discussed a No Code approach to sending notifications using Courier as a Segment destination. It took less than 30 minutes from setup to sending our first notification.