Integrations

New RudderStack integration: Create actionable data insights

Are you looking for a way to gain a clearer picture of your users and use that insight to improve your communication strategies? We've got some great news for you! Today, we're thrilled to announce an integration between Courier and RudderStack, a customer data platform (CDP) that allows businesses to collect, process, and route customer event data across product, marketing, and analytics tools for better decision-making. This integration builds on our recently improved integration with Segment and will further improve your ability to track your users' actions and take advantage of customer data stored in RudderStack to improve the notification experience for your users.

Smarter customer engagement flows with Courier’s new Segment integration

Courier can now be a source of events in Segment, allowing you to make the most of your multi-channel customer data. Which communications were successfully delivered? Which ones were opened and read? On what channels? These types of events generated in Courier can now be used to create custom user journeys. This step completes the integration of the two services: previously, [Segment was available as a data destination in Courier](https://www.courier.com/blog/courier-segment-integration-product-notifications). Now that the integration has come full circle, let’s have a look at how your organization can benefit from combining the two tools.

Why Are We Okay with Notification Interruptions from Slack?

The daily bombardment of alerts dinging, beeping, and ringing from all those applications we use is enough to drive someone completely crazy. Yet, for some inexplicable reason, we allow ourselves to be interrupted by Slack in a way we wouldn’t from any other platform.

Building a Slack Integration for Your SaaS Notification System

Many organizations don’t quite know what to expect when building an integration for sending messages from their SaaS product to a Slack channel or a direct message.

Courier + Segment Integration: Product Notifications In Minutes

We are excited to announce that Courier now integrates easily with Segment, the leading customer data platform! After 2.5 years and hundreds of customers, our community has convinced us that having additional event sources to act as notification triggers would help expand use cases and reduce the effort required to get up and running with Courier.

Nodemailer and the SaaS Paradox of Choice

In this blog post, we start by diving into Nodemailer, a module that helps send emails from your Node.js backend, and then we steer our way into writing a transport layer plugin that can help you switch downstream email service providers purely by configuration instead of tedious and sometimes massive code changes.

Who Knew Email Subjects Are So Complicated?

Here is our journey into email subjects upon finding out that Microsoft Outlook didn’t work with certain characters in our email subjects. Through the process, we were able to build a solution that works for multiple providers. 

The Three Things to Never Build In Your App: Authentication, Notifications, and Payments

In this post, we use Auth0’s post-user registration hook and Courier’s automations feature to learn how to help a user sign up for your product.

Follow These Considerations For An Effective Push Notification System Design

Push notifications are generally an effective mechanism for user engagement, but it's no longer enough to simple just *have* push notifications. Given increased user scrutiny and competitiveness for attention, notification system design is more important than over. We offer some guidelines on how to design effective push notifications.