Topic
47 articles
Notifications and customer engagement, from transactional sends to multi-channel orchestration.
How We Became HIPAA Compliant
Courier is now HIPAA compliant: we maintain a HIPAA program and sign Business Associate Agreements. Here's why we built it, how BAAs cover every vendor that touches the data, and why PHI still stays out of your notifications.

Courier Raised a $35M Series B to Make Notifications Delightful
We’re excited to announce that we’ve raised $35M to provide engineering teams with fantastic notification infrastructure! The round was led by GV with participation from our existing investors at Bessemer Venture Partners and Matrix Partners.

Announcing Courier Automations: Application Logic for Notifications
We’re excited to announce a powerful new feature for the Courier platform: Courier Automations. Courier Automations is a toolset that includes both an API and a visual builder that allows anyone to easily configure logic for notification workflows.
How We Built Our Documentation On Docusaurus
To cover our bases, we needed to improve and expand our documentation and this time, we wanted to make it scalable and with a focus on a great user experience. We decided to use Docusaurus to do so.

How I Used Raspberry Pi to Detect Water Leaks in My Home
I decided to invest in the appropriate hardware and make use of my own software development skills to make sure that I would get a notification any time there was even a small leak in my home.

How Courier Became SOC 2 Type 2 Compliant
How Courier went from SOC 2 Type 1 to Type 2: what the reports cover, why Type 2 matters to customers, and how we worked with Vanta and an outside auditor.

Introducing Courier Elemental
With Courier Elemental, you can customize the look, language, and structure of your notification based on locale, channel, and other more advanced custom logic.

How We Use Internal Hackathons to Create New Product Features
By organizing internal hackathons in your company, your employees can challenge and compete to solve internal or customer problems—which can lead to real-life features in your product.

Courier + Segment Integration: Product Notifications In Minutes
We are excited to announce that Courier now integrates easily with Segment, the leading customer data platform! After 2.5 years and hundreds of customers, our community has convinced us that having additional event sources to act as notification triggers would help expand use cases and reduce the effort required to get up and running with Courier.