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How Notification Infrastructure Improves Health Outcomes

In the evolving digital health landscape, reliable notifications are key to continuity of care and patient-provider trust. From appointment reminders to real-time alerts, discover how Courier's API empowers healthcare innovations with secure, scalable communication.

By Kyle Seyler

July 15, 2025

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Twilio Notify End of Life: How to Migrate Before 2027

Twilio Notify reaches end of life on January 31, 2027. Here's what that means for your app, what Twilio recommends instead, how every Notify concept maps to Courier, and copy-paste prompts that let your AI coding agent do the migration for you.

By Thomas Schiavone

June 17, 2025

Workforce Management Strategy

Why Workforce Platforms Need Multi-Channel Notifications

Email isn’t enough. Today’s workforce is distributed, mobile, and diverse. Learn how multi-channel notifications help you reach every worker, on every channel.

By Thomas Schiavone

May 08, 2025

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The Modern Embedded Editor: Why SaaS Needs More Than Email

Embedded email editors only solve part of the problem. Courier Create gives SaaS platforms a complete solution — multi-channel design, integrated delivery, and per-tenant control — all right inside your app.

By Thomas Schiavone

May 02, 2025

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Data Residency for Notification Infrastructure: Complete Compliance Guide

Data residency isn’t just a legal checkbox. It’s a foundation for secure, performant, and compliant notifications. Learn how Courier helps teams meet regional data laws like GDPR, HIPAA, and Japan’s APPI with regional infrastructure in the US and EU.

By Thomas Schiavone

March 31, 2025

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How Multichannel Notifications Reduce SaaS Churn and Boost Engagement

Keeping SaaS users engaged is key to reducing churn. Multichannel notifications—via email, SMS, push, Slack, and more—help re-engage dormant users, guide them through onboarding, and highlight key features. The right message, delivered at the right time, ensures users stay active and see the value of your product.

By Thomas Schiavone

March 05, 2025

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Rethinking Push and In-App Notifications: What B2B Can Learn from B2C

Most B2B products rely on push notifications alone, treating them as transactional alerts. But B2C companies like Airbnb and Starbucks have already figured out a better way—combining push for real-time engagement with an in-app inbox for persistence and organization. This playbook isn’t just for consumer apps; B2B can benefit, too. Here’s how to bring the best of B2C notifications into your product.

By Thomas Schiavone

January 30, 2025

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📣 How Twilio Used Courier to Unify Notifications for 10 Million Developers

Twilio, a leader in customer engagement, faced challenges scaling notifications for 10 million developers. Discover how Courier helped them unify workflows, deliver real-time updates, and enhance the developer experience at scale.

By The Courier Team

January 16, 2025

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The Product Manager's Guide To Building Notification Systems: Decoupling Templates From Code

This is part 2 of a 5 part series. In this article, we explain how decoupling notifications from your application’s codebase can help make notification projects less complex and less risky for product teams.

By Anwesa Chatterjee

September 23, 2022