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Engineering

How to Get GDPR and Customer Communications Right

If you are considering sending notifications to the users of your SaaS application, whether via email, push, or a Slack bot, you need to keep GDPR in mind when building your service.

By Aman Kandola

June 16, 2022

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Engineering

The Developer's Guide to SaaS Compliance

In this article, we will review what kinds of compliance certifications and regulations exist for SaaS applications, what these certifications mean for developers, and how to begin the certification process for compliance standards.

By Aman Kandola

June 09, 2022

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Engineering

How to Build Security for your SaaS User Communications

In this article, we cover why you should look closely at how secure your customer communications are and implement strict security measures for emails, push notifications, and other communications you send to your users.

By Aman Kandola

June 03, 2022

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CourierProduct News

Announcing Courier Automations: Application Logic for Notifications

We’re excited to announce a powerful new feature for the Courier platform: Courier Automations. Courier Automations is a toolset that includes both an API and a visual builder that allows anyone to easily configure logic for notification workflows.

By Nick Gottlieb

May 25, 2022

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Courier

How We Built Our Documentation On Docusaurus

To cover our bases, we needed to improve and expand our documentation and this time, we wanted to make it scalable and with a focus on a great user experience. We decided to use Docusaurus to do so.

By Vahagn Aharonian

May 18, 2022

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Notifications Landscape

Build vs Buy: The “to be or not to be” of Tech

In her talk, Nallapeta described the “7 C’s” she considers when making this decision between build vs buy and shared her experience in implementing this process while developing Apartment List.

By Shreya Gupta

May 02, 2022

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Courier

How I Used Raspberry Pi to Detect Water Leaks in My Home

I decided to invest in the appropriate hardware and make use of my own software development skills to make sure that I would get a notification any time there was even a small leak in my home.

By Suhas Deshpande

April 14, 2022

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Product Management

Building Product Notifications That Users Love

Product notifications should never spoil a user’s experience—they should contribute to it. Otherwise, users are prone to turn off the notifications. According to Statista, 39% of smartphone users who receive too many notifications turn them off in response.

By Nick Gottlieb

April 07, 2022

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Courier

How Courier Became SOC 2 Type 2 Compliant

This post is about what it means to be SOC 2 Type 2 compliant, why it is important that Courier now is, and what our journey looked like on our way here.

By Aman Kandola

March 28, 2022