The Courier Blog

How to Embed a Template Designer into Your React Application

Multi-tenant SaaS platforms struggle with giving customers template design control without compromising security. Courier Create solves this with an embeddable React component that provides drag-and-drop editing, variable substitution, and brand customization while maintaining tenant isolation. Learn how companies like Side and Hipages benefit from customer-controlled templates, plus get setup code examples for React 18.2+ integration.

Push Notification Fallbacks: Ensuring Message Delivery with Email, Slack, SMS

Push notifications fail more often than you think - users disable them, uninstall apps, or devices go offline. Smart fallback strategies using email, SMS, and workplace chat (Slack & Microsoft Teams) ensure your critical messages always reach users. Courier's multi-channel routing automatically handles delivery failures, switching between push, email, Slack, Teams, and SMS based on your configuration. Unlike basic notification services, Courier provides intelligent timeout management, provider failover, and robust user preference management.

Top 5 Considerations Before Rolling Out SMS Messages

You've got notifications working. Maybe you're sending emails, or you have push notifications running. Now you're thinking about adding SMS to the mix. SMS can make a real difference when done right, but there are some important things to think through first that'll save you headaches later. This guide covers the 5 most important considerations: smart channel routing, provider flexibility, unified API management, user preference systems, and logging analytics.

Toast Messages and Web Push Notifications: Complete Guide

Complete guide to toast messages and web push notifications for modern user engagement. Learn implementation best practices, platform differences, when to use each notification type, and how Courier's unified notification infrastructure streamlines web push delivery while providing React components for seamless toast integration. Covers timing strategies, visual design standards, and multi-channel routing across email, SMS, and in-app messaging for maximum engagement.

Cookbook: Multichannel Onboarding

This comprehensive guide shows developers how to build production-ready user onboarding systems using Courier's notification platform. Learn to create event-driven automation flows that trigger based on user actions, route messages through email, push, SMS and in-app channels, personalize content by user segment, and escalate high-value accounts to your team. Includes real code examples, testing strategies, and best practices for multi-tenant SaaS applications. Replace complex state machines with Courier's visual tools.

Video Guide: Courier MCP + AI Coding (Cursor)

Building notifications into your app just got dramatically easier. Courier's new MCP server brings AI-powered notification assistance directly to your IDE, so you can integrate, test, and manage notifications without ever leaving your workspace. Model Context Protocol servers give AI agents deterministic functionality instead of guessing. Connect your AI assistant directly to Courier's platform, get smart installation guidance, send messages with natural language, and manage users safely—all through Cursor, Claude Code, VS Code, and more.

How To Build Notifications with AI + Courier MCP

Courier's new MCP server revolutionizes notification development by bringing AI-powered assistance directly to your IDE. Unlike traditional notification platforms, with Courier MCP you can work entirely in your coding environment using natural language to send messages, manage users, and integrate SDKs. Compatible with Cursor, Claude Code, VS Code, OpenAI API, and Windsurf. No context switching between docs and tools—just describe what you need and let AI handle the implementation with deterministic accuracy and built-in safety controls.

Introducing Courier Analytics: See How Your Notifications Perform

Courier’s new Analytics page gives you visibility into your notifications like never before. See which templates are sent most often, track delivery, opens, clicks, and errors, and drill into performance by channel and provider. It’s the fastest way to understand how your notifications are working—and where they need improvement.

Checklist for Building a Better In-App Notification Center (And How Courier Checks Every Box)

Building a modern notification center requires real-time updates, cross-platform sync, and multi-channel orchestration. Companies like Twilio chose Courier instead of building in-house. This complete checklist covers 7 essential requirements: WebSocket delivery, state sync between web and mobile, email/SMS/push orchestration, audit logging, native SDKs, preference management, and automatic failover. Learn how to implement everything in under an hour vs 6 months of custom development.